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9:30AM - 5:30PM
75 Queen St, Niagara-on-the-Lake
Mens Clothing
“Loved this store immediately after stepping in! Really good quality pieces made of lambswool, cashmere and merino wool :)
I purchased a small burgundy wool scarf after a long search for the right shade of burgundy. Excited to come back for some sweaters next time.”
“Went to Vans this afternoon just to browse, but Dale was so helpful and easy to talk to that I ended up buying two pairs. He made the whole process super smooth and honestly gave 10/10 service. If you’re going to Vans, definitely ask for Dale — he’s a gem!”
“Great experience at the Moose Knuckles store at Niagara Outlet Mall! Bipul was friendly, patient, and really knew the products, including fit, warmth, and which styles would work best for Toronto winters. I got an amazing deal on a jacket of this quality. Highly recommend visiting and asking for Bipul!”
“I would like to share a review on an employee at the store named Ryan. I have to say he’s very patient and listen to my concerns regarding a suit. He sent me up in a beautiful linen suit and I got several compliments at an event I was at. Ryan is Very courteous and gives excellent customer service.”
“Visited Old Navy on Good Friday and it was extremely busy, but the staff handled everything with a smile. Despite the rush, their positive attitude really changed the vibe on the floor. Great customer service!”
“Mosab was incredibly friendly, helpful, and made my shopping experience easy and enjoyable. Excellent customer service like this really stands out, and I truly appreciate the positive attitude and professionalism.”
“Had a great experience on a trip 5 years ago at this Eddie Bauer store. They had great people working back in 2018 and they have still have amazing people working in 2023. Thank you Jeremy for making our shopping experience awesome!”
“We were driving from Toronto to Niagara Falls for the weekend and decided to stop at the outlet. I was going through a difficult moment and was actually crying when we arrived.
I hope I have her name right—Trava (or something similar). She completely changed my mood. She was incredibly kind, calm, positive, and genuinely peaceful. Even my daughter felt comfortable enough to start chatting with her, which says a lot.
She has one of the best attitudes I’ve ever experienced as a customer. Her kindness reminded me that a simple interaction can make a huge difference in someone’s day.
I truly wish people would be kinder to one another, whether they’re employees or customers. We all deserve to be treated with respect and compassion.
Thank you for reminding me that there are still wonderful people in this world with such positive hearts. Your kindness meant more than you know.”
“I went in because I had purchased a dress that I wanted to exchange for a size down. There were 2 sales associates that were behind the desk that I spoke to and explained my situation. The one tall woman explained to her co-worker that she'd be in the back due to not wanting to be on the floor and left her co-worker, who seemed a bit nervous (maybe newer), to do the exchange without support.The young woman who did help me is named Jessica. She was incredibly sweet and kind, and tried her best to help me in a timely fashion. She explained to me that, while they don't have my dress in-store in the size I'd like, they can ship it to my house without me needing to pay for shipping. She set everything up for me, double-checked the style, size and all my information with me to make sure everything was okay, and I was even refunded some of my money as the dress was on sale for Black Friday.Lovely experience! Thanks, Jessica!”
“Decent menswear selection. 5 stars for Vishwas, our customer rep. We went in the store pretty clueless and he was attentive and thoughtful with providing us good choices and deals to select from.”
“Thanks to Maria who kindly helped me to find the perfect pants 🥰🥰
The shop was clean and welcoming, as the team !! Thanks to Khanvan too !”
“Jonathan was awesome. Called store half hour before opening and he answered went and found the Tee shirts I needed and put them aside picked them up later. Great job Jonathan”
“The Roots Outlet has some really nice sale but also regular priced items. Went in there undecided what to get, received great service from everyone and left with a couple of Hoodies and Sweatpants. Always been a Fan of Roots and will visit again when at Niagara Falls!”
“Came over to the store looking for what to get for a Christmas event coming. Felt lost until Marley showed up to assist me. Excellent service, clothing catalogue & atmosphere. Highly recommend.”
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“I had such a great experience purchasing a really nice, warm jacket at Rudsak Niagara store. Monique went above and beyond to make me feel welcomed. Monique was informative, helpful and friendly. Thank you!”