Fabricland - Home Decor Centre is a fabric and home decor store that has received mixed reviews from customers. According to recent feedback, the store has undergone positive changes, with a new manager who has improved the greetings and service. Customers report receiving friendly and helpful assistance from the staff, who are knowledgeable about the wide range of products available, including craft, dress, upholstery, drapery, outdoor, and general fabrics, as well as a great selection of notions and ribbons. However, some customers have had negative experiences, reporting instances of potential bias against certain customers, particularly those who use status cards or are of First Nations or minority backgrounds. There have been concerns about pricing discrepancies and the staff's reluctance to hire or assist these customers. The store has also been criticized for poor customer service, with some customers struggling to get the attention of staff members. Overall, Fabricland - Home Decor Centre seems to offer a good selection of products and helpful staff, but there are concerns about inconsistent customer service and potential issues of bias that the management may need to address.
