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“We received excellent service from Paul and his team. From planning to delivery. When I ran into a problem , Paul was courteous, kind, and quick to resolve the problem. I love supporting local business and also appreciated bilingual services available :) -added bonus. I highly recommend this store If you appreciate small town, hospitality and courtesy with great customer service. Je recommande faire affaire avec Paul et son équipe!”
“I love North Bay's little hardware store. They did it again, found a locking mechanism ( thanks Nikki) for a patio door that I didn't even know existed..other hardware store and web sites don't sell them as it's not an item that people often buy so they force you to buy the whole assembly or door if they could. But not gateway they keep these little things on the shelf for the good ol' fixer upper people ...double thumbs up Gateway..”
“The auto service I received was top notch. I was travelling cross-country when my muffler gave out. I dropped the car off in the morning without an appointment and got it back around 1pm. I was so stressed the staff was reassuring and kind. Thank you so much again for the excellent service !! I made it home safe.”
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“I always have wonderful service at this store. My daughter was not being cooperative about sitting in the cart and everyone jumped to help me bring my items to the cash register and to my car. I avoided a tantrum which I really appreciated.”