Kevin was an excellent technician. Replaced my laptop's keyboard in no time. He has my thanks.
January 2024
Don't buy Dell! Selling lemon laptops that require multiple repairs which are then written off as garbage and not fixable which they then offer you replacements that you can't actually use. Awful experience from day 1.
January 2024
Purchased new laptop beginning of November. Arrived 8 days later. Solid state hard drive failed after three weeks of intermittent use. Brand new replacement laptop authorized. Despite promise to expedite delivery ETA remains early January!!!!???? Disappointed in Dell.
