I purchased Dell headphone less than a year. I won't get a replacement after several calls and long phone calls. The headphone failed by itself. The customer service agent was rude and hang up on me.
January 2026
The most painful process to try and get a computer repaired. Thier customer service is absolutely horrible.
Will NEVER purchase a Dell computer again.
October 2024
Customer service ? Totally crap. Called them regarding online purchase credit card issue, they were so unfriendly, unhelpful and unprofessional. Please stay away from them, I guess they don’t need our business.