This Fabricland - Home Decor Centre location has closed

2181 Steeles Ave W, North York ON M3J 3N2

About Fabricland - Home Decor Centre

Fabricland - Home Decor Centre is a spacious store with a wide selection of fabrics to choose from, making it easy to see all the available options. The fabrics have clear price tags and material composition, and there is a clearance section with interesting deals. The place is big and organized. Experiences with the staff vary. Many customers report the best experience, describing the employees as amazing, polite, kind, supportive, and possessing great customer service. Specific accounts highlight staff going above and beyond, such as calling suppliers to locate products and personally following up with customers. These employees are noted for being genuinely helpful and taking time for conversation. However, other reviews find the staff merely okay, not eager to help, and not too pleasant, with some cashiers appearing disinterested. This leads some customers to feel they want to find their things and leave the shop quickly. A minority of customers express disappointment over specific product availability or pricing. The overall consensus suggests that for patient customers who know their project needs, the staff is often willing to meet them halfway and do whatever they can to help.