Roots
Clothing Stores
Hours:
3401 Dufferin Street Unit 506, North York ON M6A 2T9
Hours
About Roots
Roots is a premium outdoor lifestyle brand that has been inspiring the world to experience everyday adventures with comfort and style since 1973. The brand's product portfolio includes clothing for women, men, kids, toddlers, and babies, as well as leather goods such as jackets, bags, and wallets, along with footwear and accessories.
Customers have had positive experiences at Roots stores, with reviewers highlighting the friendly, helpful, and professional staff. One customer, Lucas, went above and beyond to assist with a special request for embossing belts for a wedding party, even contacting other stores to secure the necessary items. Another reviewer, Donna, and Kathryn provided a great shopping experience, while Rosemarie appreciated the friendly and pleasant service.
However, not all experiences have been positive. One customer encountered an issue with an engraving request, where the staff initially tried to get the customer to make a separate trip to complete the engraving, rather than doing it on the spot. The customer was about to leave the store without making a purchase, but the staff member ultimately agreed to complete the engraving before the customer's departure.
Overall, Roots is known for its high-quality products and customer service, with many reviewers expressing their loyalty and enthusiasm for the brand.
Most Recent Reviews
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July 2026
Darius is super awesome and such a kind person! He accommodated me and I honestly appreciated loads.
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June 2026
I was there a few days ago looking for some denim shorts. These two lovely ladies helped me out with sizing and was patient with me. I didn’t end up getting anything there nor their get their names but I wanted to say thank you for helping me even if I didn’t end up getting anything.
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April 2026
Talked to Donna and had a nice experience, the loopy collection is so cute tho kinda pricey :(
More Comments(80)
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