Sephora, the renowned beauty destination, offers a welcoming shopping experience where customers can explore a wide range of fan-favorite brands, from FENTY BEAUTY by Rihanna to Drunk Elephant and Tatcha. The store features a nicely laid out space with many popular products in stock, including testers for items like the viral Sol De Janeiro Perfumes. The Sephora Collection also provides affordable beauty options. Customers can conveniently place online orders and choose in-store or curbside pickup. While the staff is generally helpful and knowledgeable, some customers have reported that they have not always been greeted or offered assistance. However, others have had positive experiences, with employees being super helpful and kind. The store is noted to be clean and well-kept, although some customers feel that the displays could use more attention to organization. Overall, Sephora strives to celebrate individuality and provide a diverse range of beauty products to cater to all customers.
Went here after a bad experience at Sephora Hamilton location. Service was night and day. Thank you Sephora Oakville for your excellent customer service.
December 2025
I drove from Hamilton to Oakville to pick up an item I purchased online, and everyone who helped me to navigate what was a new experience for me was kind, understanding, and patient. Thank you, Oakville Place Sephora. ❤️
November 2025
staff was so cooperative.. beautiful place to buy stuff
