TELUS
Cell Phone Stores ,
Internet Service Providers
Hours:
240 Leighland Avenue Unit 103, Oakville ON L6H 3H6
Hours
About TELUS
This TELUS location receives consistent praise for its exceptionally helpful, genuine, and knowledgeable employees. Customers describe outstanding service experiences during phone upgrades, plan renewals, and device trade-ins. The staff are repeatedly noted for being professional, insightful, patient, and efficient, making the entire process smooth, easy, and even enjoyable.
Employees take the time to clearly answer all questions and walk customers through every step of contracts and setup without pressure. They are highlighted for their honesty, often pointing out options that save the most money and working within a customer's budget. Service is described as quick and knowledgeable, even during busy periods, ensuring customers get exactly what they need.
The overall experience is frequently called amazing and positive, with staff making customers feel comfortable, listened to, and cared for. The personal and human level of service stands out, transforming what can be a dreaded task into a great experience. The location is highly recommended for its fantastic, outstanding, and genuine customer care.
Most Recent Reviews
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October 2026
Great experience with this branch , Nabi was very welcoming , quick and helpful
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September 2026
Christine (at the Oakville store) went above and beyond in helping me select a new cellphone and set it up. She is smart as a whip and was quite patient during my bombardment of questions and thoroughly assisted in trouble shooting when needed. She deserves a pay raise!!! Thanks Christine!
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April 2026
I rented a flip phone for my mom at the Telus store at Oakville Place. I received excellent service from Maddie and would recommend the store to anyone.
More Comments(119)
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