Cell Phone Stores in Oakville, ON

“It's just a mobile outlet of best buy but the important thing is they act as a postal service as well - I was able to send a pre addressed package off from here”

“My wife and I just participated in the Telus bring it back program at the Telus store in Oakville Place and were assisted by a top notch very professional and very kind sales associate, her name is Christine and she handled our transition in the most effective and efficient manner! Thank you Christine for your time and patience in dealing with all of questions during this transition. We highly recommend Christine when visiting the Telus store in Oakville Place.”

“The repair staff were very professional and friendly. They fixed my broken iPad screen and carefully applied a screen protector for me. I really appreciate their service and recommend them to everyone.”

“About a month ago I decided to switch to freedom for my cell service. There was a young man there who helped me out with setting up my plan and my phone, I kept the phone I had, not a new one. Did not play with the phone or freedom service because my wife already had her phone with freedom for years, so I knew what their service was like. About a week later was waiting for the wife, while she was dress shopping, so I decided to look something up on the good old Google. Would not connect. Got home and started playing with it. Calling and texting worked as expected, connection to Wi-Fi worked as expected, took off Wi-Fi, no connection. Went back to the store, same young man, went through my phone, changed SIM card in case it was defective, nothing. He tried everything he knew how to do and could not get it connected to data. Told me to call freedom tech support, they have more advanced techniques, should be able to get it straightened out. After an hour on the phone with three different people and levels of tech support, I was told it could take 3-5 days to continue working on it from their end and I would get a text with update. Heard nothing from anyone.Ten days later, I called in and went through the whole thing again. This time the last person I talked to said, it had to be something wrong with my phone, I could look at their list and find what I wanted and all he could do was wave the $45.00 activation fee. I was not happy, but Started looking at phones available. Went in to the store today to see and touch and hold the 2 that I had narrowed it down to. Found a young lady there, her name is Akshita, explained the whole story to her. She asked if she could examine my phone. I handed it over and her fingers were going a mile a minute, pushing, sliding, swiping, while telling me it just was not logical that everything worked and Wi-Fi worked but data would not connect. After 10 minutes and my head spinning watching her fingers moving at lightning speed, she handed the phone back and told me to try it out. Guess what … data connecting as it should, everything working as it should, I was absolutely amazed, all those people at tech support could not do a thing except say, buy a new phone. Akshita is an amazing young lady, who really knows what she is doing. I know where to go and who to talk to if I ever have questions about phones and plans. To the owner of this store and freedom, don’t let her ever leave.”