Metro is a well-established grocery store chain operating over 600 food stores in Quebec and Ontario, with annual sales exceeding $11 billion. Known for its commitment to customer satisfaction, Metro employs more than 65,000 people across its locations, including affiliates and franchisees. Customers often highlight the friendly and hardworking staff, particularly noting employees who go out of their way to provide exceptional service. For example, shoppers have praised staff members for their helpfulness, cheerful attitude, and ability to make shopping pleasant and efficient. The store offers a variety of fresh products, including pizzas and deli meats, which customers find to be of good quality. However, some reviews mention issues such as high prices and problems with self-serve machines, which occasionally malfunction and require customers to shake the scale to get it to work. There have also been concerns about loyalty programs like Airmiles, with some customers experiencing false advertising or changes in acceptance policies. Despite these minor drawbacks, many customers enjoy shopping at Metro, appreciating the welcoming staff and the overall positive shopping experience.
It's exactly what it's supposed to be, a cheaper version of sobeys. All the same stuff but not as good quality but more budget friendly.
March 2026
It's a typical Metro - expensive, but does have decent selection. Usually stocked pretty well. Convenient location if you're coming in or leaving town from the northeast side.
February 2026
Great service the girl in the pizza who’s name starts with a D made me a great pizza and was very kind
