Penningtons is a clothing store known for its focus on plus sizes, offering a wide range of quality products at reasonable prices. Many customers appreciate the friendly and helpful staff, who provide excellent customer service. Shoppers often feel valued and well taken care of, especially when dealing with returns or exchanges. The store is noted for its cleanliness and positive atmosphere, with staff members like Jen, JP, and Jessie receiving recognition for their cheerful and accommodating attitudes. However, some customers have reported negative experiences, particularly with a manager who was perceived as rude and condescending. Overall, Penningtons is a favored destination for those seeking stylish and comfortable clothing in larger sizes, despite occasional complaints about service.