Bel-Air Toyota, established in 1970 and family-owned since its founding by Roland Parent, has a long history of serving loyal Toyota and Lexus customers. Now managed by the founder’s sons, the dealership has grown to three locations, including Bel-Air Lexus and Orleans Toyota, with a team of 150 employees. The business values honesty, integrity, and good service, aiming to treat each customer like family. Customers appreciate the friendly and professional staff, highlighting positive experiences during vehicle purchases and maintenance. For example, one customer praised the smooth, pressure-free process when buying a hybrid car, noting upfront pricing and early delivery. Others mentioned the helpful, professional service team during maintenance, with a comfortable waiting area. However, some reviews pointed out less satisfactory experiences, such as poor reception and a sales process that felt impersonal or pushy, leading some customers to seek service elsewhere. Overall, Bel-Air Toyota is known for its long-standing history, family values, and a focus on customer satisfaction, making it a trusted name in the community for buying and servicing Toyota and Lexus vehicles.
The wife and I bought a nice RAM from Bruce Moss. Great to deal with. Super patient as my wife had an abundance of questions. LOL If you are going here you should deal with him. Very pleasant experience.
October 2024
I had a fantastic experience buying a Corolla Hybrid in April 2024. The dealership was upfront about pricing, so there were no surprises. Plus, I got the car earlier than expected. The whole process was smooth and pressure-free. Highly recommend!
October 2024
Knowledgable professionals, and pleasant communication
