“They took me last minute when my car got potholed. Amazingly nice service and everything was fixed by the next day. I really love that its a longstanding family business and that many of the staff has worked there for years. That shows its an awesome place to work!”
“I’ve been coming here since 2017, and I honestly wouldn’t trust my vehicles with anyone else. The team is always professional, honest, and takes the time to explain what needs to be done without ever trying to upsell unnecessary repairs. Their workmanship is excellent, pricing is fair, and customer service has been consistently outstanding over the years. It’s hard to find a mechanic you can truly trust, and I’m glad I found one. Highly recommend them to anyone looking for reliable and honest service!”
“Just moved from Toronto to Ottawa and back in Toronto we always went to local places and supported local joints and such. Basically got a 13 year old c300 from grandma as a Moving in gift and even though this place was recommended by a friend I was lazy and went to a autoshop in east Orleans, spent over 8k getting this thing certified and just didn’t really have a dope experience. Fast forward and I moved downtown ottawa and I just strolled in here and Paula literally went through all the paperwork and I mentioned to her “I’m not even really sure what has to be done or doesn’t have to be done” and she just went through all the paperwork and booked me in. Vibes are 100% 10/10 here. If you’re also from Toronto or anywhere and moved to Ottawa go here. I should have just reached here and gotten it certified to begin with. P.S there is a dope Italian sandwich spot next door 🥖”
“Giving credit where it's due. Walked in after booking an appointment for my civic which has suspension issues and an overall vehicle inspection. Was told that it will need new struts, apart from other stuff that I didn't have a budget for. Both gentlemen at the front counter were honest, helpful and patient will all my questions. They didn't try to upsell me anything.”
“Honest and upfront about the prices. A great team that is easy to talk to and really cares. Best in the city I have experienced thus far. I will definitely go back there for any car needs 100%. Great job!”
“I have just been to Eagle Automotive for the first time, on the advice of a number of my neighbours. My 2013 Outback is beginning to require more and more work, and I just want to keep it on the road a little longer. I really liked the garage I had been going to, and after I brought the car in making all kinds of noise, they (rightly) advised me against doing a very expensive exhaust replacement on this older vehicle. However, they didn't offer me any options and I was horrified about having to scrap the car. Enter Eagle Automotive. Vilbert showed me exactly what was wrong with the exhaust (a broken flex joint - not a problem with catalytic converters or muffler) and why replacement would be so expensive, but he also offered me a safe solution that was more appropriate for the age of the car. I was thrilled. He let me ask him some questions and decide for myself how to proceed based on the info he gave me. The car is now working with a fully functional exhaust system, and the repair cost me a fraction of what the replacement would have cost. No disrespect to my previous garage, but Eagle gets my loyalty now.”
“I went to Procare Auto for an oil change and had a really great experience. They checked over my car and let me know what needed attention and what was still in good shape. I appreciated that they were honest about everything and didn't try to sell me on a bunch of extra work. What stood out the most was how transparent they were. I've been to a lot of auto shops before, and sometimes you leave wondering if you're getting the full story. Here, I felt like they were genuinely looking out for me and giving me honest advice. The owner and staff were friendly, helpful, and easy to talk to. It's not often that you find a shop that makes you feel comfortable and confident about the work being done on your car. I'll definitely be coming back and would recommend Procare Auto to anyone looking for an honest and trustworthy mechanic. Thanks again!”
“I have been taking my two cars here for about 5 years. They are very knowledgeable, thorough and very pleasant to deal with. They are also familiar with the intricacies of diesel European vehicles. You are getting dealer-level service here without the gouging that is normally associated with dealers.”
“I was looking for a reliable body shop near my house where I could trust my car, and I decided on this one after seeing great reviews online. Even though it was my first time there, I was greeted warmly and friendly, which put my mind at ease and gave me a sense of trust. They were quick to schedule an appointment despite their busy schedule, so I was able to get my tires replaced smoothly and prepare for winter. Great service.I recommend this body shop.”
“Took the time to explain why the check engine warning appeared on my monitor. Very professional and just a very nice person, I'll be returning for all my car needs, ty sir!!”
“Been taking our cars to Parker for five or six years now after a friend recommended them. He’s been going for more than 30 years. A mechanic is one of those things where you want to have confidence and trust in who you’re dealing with. That’s Parker. Jonny, Greg, George, and the rest of the team are as honest and friendly as they come. Fair prices, great service.”
“Took my 1988 Jag there on June 22nd, 2026. Immediately felt my car was in good hands. Very knowledgeable, friendly and professional staff. This is now my go-to place, can only recommend. Went back there now twice to fix a couple of things and again, later in August for the AC compressor. Always good service.”
“This is the most honest, stand-up shop in town. They will literally brainstorm solutions to nuances with you and bring you in the shop so you can see EXACTLY what they are doing. It's a rare rare thing to find in a mechanic. Be patient, because they are worth it.”
“I usually deal with my dealership but decided to try somewhere different. I called in the morning to set up an appointment for my brakes and they took me in and had my car ready by 4pm the same day even though i was originally told they wouldn't be able to complete the work the same day. They even called to ask if I wanted an oil change that I was overdue for. Everyone I spoke with was extremely friendly and welcoming. Huge thanks to everybody at the shop. Definitely recommend!”
“I highly recommend GrandTech Auto!!! They were recommended to me by a friend and I am so happy with the service and care here. Ken is so kind and genuinely cares about customers and the work he does. I will definitely be back for any future repairs!!”
“After my usual mechanics messed up my car, I was referred to Afram Auto. My other mechanics tried to charge me thousands and take advantage of the fact that I did not really understand what was happening with my car. Afram was extremely patient and considerate in every interaction. I ended up driving my car back from Kingston so he could do the repairs, and I’m so glad I did. He did them quickly, for a way better price, and all is well again. Thank you so much!”
“I wanted to give a special shout out to the employees here. My truck caught fire on the back road behind the dealership. They invited me into the dealership for coffee and to sit and relax. I really appreciate the gesture from your employees. My next car will definitely be a Hyundai from here.”
“I went to a few different local shops around Ottawa to get quotes and options for repairing the trunk on my 2017 Chrysler 300S. Most of the other shops gave me the immediate runaround—either quoting absurd out-of-pocket prices, offering half-measures that wouldn't last, or refusing to take the time to navigate the headache of third-party extended warranty claims. Everything changed when I brought the car to Point S (Triole Automotive Group) and dealt with the bodyshop manager, Adam. From day one, Adam was a complete breath of fresh air. Instead of pushing me off, he personally took ownership of the entire situation. When my warranty provider (First Canadian / Platinum Shield) tried to limit coverage and deny line items, Adam didn't back down. He personally picked up the phone, spoke directly to the adjuster, and worked out a solution to get the entire job covered so I paid $0.00 out of pocket. He sourced a replacement decklid, had it prepped and painted in their booth to match my factory PX8 Pitch Black paint flawlessly, and carefully transferred all my OEM components—including my factory spoiler, backup camera, and internal latch wiring—without missing a single detail. If you are looking for an honest, highly skilled, and customer-focused bodyshop manager in Ottawa who will actually go to bat for you against warranty companies, go see Adam at Point S / Triole Automotive Group. Couldn't be happier with how my 300S turned out. Top-tier work! 💯🔥🏁”
“Excellent Service! Fixed an issue with a fast leak on my car tire within an hour! No appointment and at the end of the day. They are fast, personable and get the job done. Highly recommend.”
“Mike Galaxka Service Centre deserves every star here and more. Honest, good work and they'll go the distance to save your money. Like repairing a part if possible rather than buying an entire, new OEM line-replacement ass'y. Best garage I've ever had the pleasure.”
“After a few services and now an A/C repair on my Golf Sportwagen with Gene and his team, I'm comfortable, leaving a genuine 5 star review, as I truly believe European Motorworks is a 5/5 shop. Honest, extremely fair pricing, great communication, great workmanship, and extremely respectful of your vehicle, this is legitimately the only place I will take my Volkswagen for work. Thank you Gene and all your team!”
“Got a car pre safetied there service was amazing. They even charged less than the original estimate. I will make an effort to go back there when I need a reliable garage.”
“Out of all my garage experiences over the years 2 and 1/2 Mechanics is the best garage I’ve been to in a long time. From the service, attention to detail, passion in their work, and how much they value customer satisfaction. Salim and the team have my complete trust when it comes to fixing any of my cars.”
“Sammy’s Auto Repair Centre is one of the most reliable and professional auto repair shops in Ottawa. I have been a customer for a long time, and I have always been very satisfied with the quality of their work, honesty, and excellent customer service. I highly recommend Sammy’s Auto Repair Centre to anyone looking for a trustworthy and skilled mechanic in Ottawa. ⚙⚙”
“I dropped my car off at Franco Garage around 11:15am (no appointment, they took me right away) and by 12:30pm they had already ordered my car battery AND installed it! The cost was amazing. They only charged me for the battery itself (under $200) and $15 for labour. Everywhere else I called prior to Franco Garage was quoting between $250-$432 for the battery alone and a high labour cost, not to mention long wait times. I will definitely bring my car back to Franco Garage!! What an incredible experience. The service was extremely fast and the guys working were honest, reliable and really personable!”
“I had a great experience at Myers Ottawa Nissan. I was helped by Doug during my visit. I had a particular question about my vehicle and he took the time to walk me through my options, and provided some great suggestions. We did a couple of test drives, he showed me all the great features I didn't know about on my recent purchase, and even worked out the numbers so I was able to leave with a clear mind and money saved. All throughout I never felt rushed and I felt heard. I really appreciated the fantastic client care, the honesty and the time he took to make sure I had what I needed to feel informed and have a great experience, it was really above and beyond! I'd definitely recommend them to anyone asking. Thanks again!!”
“Ottawa’s most honest mechanics. Been going to Chadi Auto for all my auto repairs for years, never seen anything from them but expertise, integrity, and respect.”
“Alex and Gregg are great managers. I chose this location for the rating of 4.7 and they deserve it. I felt confident that they were honest with me and fair for my car that very much needed repairs. Thank you to the mechanics that fixed the car.”
“I always bring my car to this repair shop and I’m truly satisfied with their service. They are polite, professional, and very trustworthy. I definitely recommend them to others.”
“I have been going here for ten years and it is the best auto service I have ever encountered. The staff is friendly and honest, knows the customers (and their cars!) and offers efficient, careful servicing at a fair price. A few years back they noted that something was starting to go but would probably be good for another year. I had a recall check at the dealers for something else a few days later. The recall part was replaced and thenhey claimed that the other issue was urgent, just happened to have the part and estimated $200 more than the quote I had been given by Jean at Vinette. From the minute you walk in, till they call you the minute the car is finished, the service is exemplary. Today, I had two faulty seat belts replaced. As always it iwas efficient, good communication among all, and who can argue with complementary car wash and checks (battery, wipers etc)?”
Fix Auto USA opened its 200th location in Palm Desert South, California, Body Shop Business reported. An impressive achievement for the company started just over a decade ago. "I'm honored to be the 200th Fix Auto USA location," said Arroyo. "I joined the network in 2014 and haven't looked back. This network has given me so much, and I can't wait to continue building my business and representing the brand."