“want to give a big appreciation to sara behhar who works at Alterna Savings St Laurent Her professionalism patience and dedication always stand out Every time I visit the branch she treats clients with respect clarity and genuine care Whether she is helping with account issues explaining options or welcoming customers she always goes the extra mile You can clearly see how much she loves helping people Alterna is lucky to have someone so committed and trustworthy on their team I highly recommend this branch and the service they provide”
“I stopped by this afternoon without realizing that banking services now require an appointment. I expected to be turned away or have to come back another day, but to my surprise Mohamed stepped in right away and offered to help.
He was patient, professional, and genuinely kind throughout the whole process. Even though I arrived unprepared, he made everything feel easy and never made me feel rushed. Experiences like this really stand out — it’s rare to walk into a branch and receive such attentive service without an appointment.
Thank you, Mohamed, for going above and beyond and turning what could have been an inconvenient visit into a very positive one.”
“Razeen Willis took care of everything
From the start with the P.O.A to the end
Will and estate. He was / is patient sympathetic and knew what to do to advance the file. 5 stars to this employee of Alterna”