Banks in Ottawa, ON

30 locations found near Ottawa
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“I just closed my first loan with Focus Financial, and I have to say I’m very pleased. The staff truly made it easy for me from start to finish and funded the loan without any issues, for this Focus Financial receives a 5 star rating.”

4.6 Superb25 Reviews

“Such a wonderful place to do banking.Maya is always very welcoming with a smile on her face.Yakob is amazing. He's professional, polite, and very knowledgeable. Always takes the time to address questions and concerns.”

4.5 Superb28 Reviews

“Ms. Ramandeep Kaur was the best server, professional, accomodating and friendly. Made us feel welcome. She topped the mark on the way she counted and gave us our money. I have never seen a banker count and give me money this way. Clearly ,neatly and displayed so that there is no need for the recieve to recount. We could have recounted but not the way she counted for us. I recommend that she teaches other bank tallers. If anything it was intertaining and something that left me with a smile. You deserve a 'STANDING OVATION.Thank you. CS”

4.4 Superb16 Reviews

“I want to express my great appreciation Samanah's hard work during our visits with her. She was most attentive and addressed all of our concerns in a very professional manner. Her attention to detail was most appreciated. She is very talented.”

4.4 Superb7 Reviews

“Hi there! I'm writing this review for the CIBC branch at Bank and Queen in Ottawa. I want to say that Kim, Ke, and Rifa all went above and beyond to help me on Friday, May 19th, 2023. I needed to open an account and I had very little ID due to having my wallet stolen. These 3 wonderful women allowed me to open the account and helped me set up my online banking and my bank card despite it being 4:15 pm on a Friday and they close the branch at 5pm. I'm so grateful and so happy that they helped me that much and I never felt rushed. In fact I felt like they were happy to help me. Thank you ladies!!”

3.5 Good15 Reviews

“Highly Recommend this place, Amazing bank. Lara Meadows the branch manager is very helpful, and is understanding and is best to deal with. I recommend this bank for small business or personal.”

4.3 Superb6 Reviews

“I have been charged for BMO performance plan 2 months in a row, so I decided to close my BMO accounts as I don't have money in them. The gentlemen Louie started to offer me different plans with 0 monthly cost, after realizing my actual need, he helped me close the chequing and saving accounts. It was a nice experience! Thanks Louie!”

5 Superb3 Reviews

“Nov19/22 I went to South Gate Scotiabank on Saturday to open an account for my daughter. The gentleman was sincere in telling me, the staff was booked up, so we tried this location. The woman that greeted us was so sweet. She didn’t think there was a open appointment but she went and checked. She came back and asked us if we could hang out for a few mins, and someone would accommodate us. My daughter was so excited. I sincerely wish I remembered the woman’s name that served us. Also her colleague that helped us complete the process. Those two really made us feel like we’ve met many times. It’s the staff that keep clients coming back; those ladies nailed it! I also learned, that the employee at Southgate, called Alta Vista, before we arrived to let them know i was disappointed he couldn’t help us. I appreciate that.Thanks again,The Simpsons.”

3 Average23 Reviews

“A teller here gave me erroneous information on two occasions, the first cost me money for fees I was told I wouldn't incur, the second cost them my community association's account after embarrassing me in front of our board. However, two of their staff are super-helpful and accurate enough to make up for the rest - you'll quickly find out which ones if you deal here regularly!”

3.2 Average12 Reviews

“I visit this Alterna Branch every couple of months to make deposits into my account. I have always found the staff to be friendly and courteous. I feel valued as an Alterna client and I sense a personable, community-oriented atmosphere at this branch. I find this to be refreshing as far as banking institutions go.”

3.6 Good5 Reviews

“I am very please with the service I got at this branch . Mourad Abdelmonem help me resolve my problem after going to two other bank’s with no help…thank you for excellent service”

2.8 Average16 Reviews

“I love coming to this branch, most of the business services you need can be done here that can take weeks at other branches. Helps to stop by and simply ask, worth the trip!”

3.7 Good3 Reviews

“I came in a little anxious and worried my problem wasn’t going to be solved but Xinyang and the management did everything they could. I’m so happy and very grateful they were able to help me!”

2.6 Average26 Reviews

“My experience so far with the branch has been very good. My interaction so far has been with one of the Senior Bankers, Bryan. Bryan has been very professional, but at the same time very friendly, helpful, informative and very fast during our communication. Thank you for your support Bryan.”

2.6 Average21 Reviews

“There isn't enough good words in our dictionary to describe this gentleman. He surpassed my expectations. ALBERT is an absolute gem with outstanding product knowledge. BMO is extremely lucky to have a branch representative like Albert. Just wanted to say thanks one more time.”

2.5 Average13 Reviews

“My favourite Scotiabank in Ottawa! I have always had really good service here! The bankers are very helpful and friendly. This isn't the closet location to me but I still choose to go here because of the great service.”

2.5 Average8 Reviews

“Zi was the best bank teller I could have had. I went in on Wednesday extremely stressed out and she immediately calmed me and helped me fix the situation. She even called me the next day to let me know everything had worked out. She’s the best!!!”

2.5 Average8 Reviews

“BMO have always exceeded my expectations while all my experiences dating back to the 1970's were positive. I would especially like to thank Miss Lisa Levac (Branch Manager) for her professionalism but also for her kindness after I had a death in my family. Scotiabank were so very rigid! Thanks Lisa! 5*****”

2.3 Poor10 Reviews

“Like this branch particularlyA lot of times i have been helped by workersAllows my dogService is fastGreat customer serviceI was helped by NicholasVery polite staffNot very busy at all timesThere is line sometimesScene points are plus pointer for the bank”

2.3 Poor20 Reviews

“I had pleasure of being served by Mr. Waleed during my visit at this branch. He priorities clients needs by giving them genuine advice and guidance. He is an excellent communicator, detail oriented and have very authentic approach towards his clients. Liked staff’s amazing customer service attitude aswell…”

2.3 Poor20 Reviews

“Rachael was very helpful after assisting me right away at the end of her work day instead of making me wait for an appointment at a later date. I highly recommend her services”

2.2 Poor9 Reviews

“I’m new to this branch and was helped by Rajeev for my small business banking. I must say I had a more than stellar experience. He really made sure I was taken care of and went above and beyond to help me. New happy customer. ?”

2.2 Poor18 Reviews

“After much frustration of the lack of customer service at my branch I must say I have seen an amazing improvement this year. I want to give a huge shout out to Pam and Michael who spent lots of time helping me close out some accounts for a Family I was hosting from Ukraine. While the line up's were huge - I still felt they took our situation seriously and helped until every thing was complete. These are some amazing staff that I haven't seen around and a great addition. CIBC if you're listening you need to continue adding staff and giving the customer service we deserve.”

2.2 Poor34 Reviews

“Took almost an hour to complete my international cheque in euros because it was an unusual ask. But the employee's determination to complete this task was great and everything work out well.”

1 Poor3 Reviews

“It may look disappointed when looking at this branch’s rating, but I think it depends for each customer. I opened my account here, visited sometimes to use their services, haven’t got any issue upto now. Hope those pros mentioned by other customers will be resolved thoroughly.”

2 Poor34 Reviews

“I hope they stay strong and standard compliant (it's still initial introduction) but I feel good about the branch because of the good energy of the younger generation operating the show.”

1.9 Poor18 Reviews

“I came here to have my Debit Card PIN changed and the employee who was helping me was professional and courteous. This happened just before closing time and there was no lineup.”

1.8 Poor14 Reviews

“Husband and I rode our bikes here, but crazily there's no bike racks anywhere near the complex that we could see. Had to use the Metro shopping cart storage areas to lock up. People were friendly and helpful in the bank though.”

1.7 Poor12 Reviews

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