FedEx Ship Centre
Shipping CentersHours:
130 Thad Johnson Private, Ottawa ON K1V 0X1 Hours
About FedEx Ship Centre
FedEx Ship Centre at 130 Thad Johnston Private is known for its outstanding customer service. The front counter staff, including helpful employees like Dale and Jodie, are praised for their patience, politeness, and knowledgeability. They go above and beyond to assist customers with packing and shipping high-value international items, even resolving technical issues with the mobile app. Customers appreciate the staff's professionalism, warm welcome, and clear guidance, which make the entire process smooth and stress-free. Additionally, the employees have been commended for their proactive approach, such as reaching out to a customer with a wrongly addressed package and correcting the issue the same day. Even when customers arrive late or get lost, the staff members are quick to provide assistance, guiding them to the right location and going the extra mile to ensure their needs are met. Overall, FedEx Ship Centre is recognized for its exceptional service and friendly, helpful team.
Most Recent Reviews
November 2025
I would like to express my sincere appreciation for the outstanding customer service I received from FedEx, especially from Mr. Dale . His professionalism, warm welcoming attitude, and clear guidance made the entire process smooth and stress-free.
September 2025
I had a package with wrong address and was unaware of it, the employee here actively reached out to me, corrected the address and delivered the package at the same day.
Thank you for the excellent service.
June 2025
Jodie is the best person there helped out with everything best employee hands down! Thanks so much Jodie
More Comments(105)
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