H&R Block
Hours:
204 Bank St, Ottawa ON K2P 1W8 Hours
About H&R Block
H&R Block offers professional tax services with a friendly and helpful staff. Customers have praised certain employees for their patience, kindness, and clear explanations, making the tax process easier for those with little knowledge of taxes. Quyen and Paola received high praise for their dedication, efficiency, and thoroughness, ensuring clients felt satisfied and well-informed. However, the experience with the receptionist was disappointing, as she was unhelpful and displayed rude behavior, rolling her eyes and signing when asked basic questions. Additionally, some clients found the services to be expensive, with costs not clearly explained beforehand, leading to shock and dissatisfaction for those with simple or low-income taxes. Overall, while the professional staff is highly recommended for their expertise and courteous service, concerns about price transparency and customer treatment at the front desk remain.
Most Recent Reviews
April 2026
Rhea and chen Chen gave a very good service and it was fast and efficient, I loved it and the vibe was beautiful
April 2026
Rhea and Miranda were amazing; professional, kind and very knowledgeable. I had virtually no wait time and I will definitely go back in the future ... especially if I get to see them again because they made my day.
April 2026
Receptionist, Rhea, was very kind, funny, and welcoming. I was serviced for my file return in a very prompt manner, considering it's tax season. Chen Chen handled my taxes efficiently, and was done within 15 minutes. Don't underestimate the service at this location.
More Comments(94)
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