Hauser Company Stores

Furniture Stores
Hours: Hauser Company Stores is known for its high-quality outdoor furniture and excellent customer service, particularly at its Ottawa location. Customers often highlight the durability of Hauser products, with some items, like patio chairs, lasting for over 25 years. Many reviews praise the professionalism and friendliness of the staff, especially a team member who is recognized for her helpfulness. The store offers a variety of outdoor essentials, such as patio umbrellas, which are noted for their sturdiness and ease of use. However, experiences with customer service can vary. While some customers report positive interactions and prompt assistance, others have faced challenges with reaching support and resolving issues. One customer detailed difficulties in obtaining help after a mishap with a patio umbrella, expressing frustration over the lack of local repair options and high replacement costs. Despite this, many still appreciate the overall quality of the products and the value they bring compared to big box stores. In summary, Hauser Company Stores combines quality craftsmanship with a dedicated team, making it a popular choice for outdoor furniture, though experiences with customer service can differ.

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1. Ottawa, Ontario