10AM - 9PM
565 W Hunt Club Rd, Ottawa“The delivery was prompt as promised Our delivery people were very good at their job I was missing an item which had been left on the delivery truck I called customer service when I discovered this A lovely lady by the name of Patricia helped to locate and have my delivery driver drop it off on his way home this afternoon His name was Cody and he is a very courteous and professional worker”
“Great experience with Dufresne , Robbie helped us to make our selection easy , communication was great, delivery process was beyond excellent the crew were professional and on time.”
7AM - 5PM
1242 Bank St, Ottawa“The furniture is high quality and well designed and made and they take custom orders to ensure you have the right fit in your space. Customer service is excellent.”
10AM - 7PM
1790 Woodward Dr, Ottawa“INCREDIBLE ATTENTION TO DETAIL! PATIENT, HONEST, INSIGHTFUL!We met with Morgan who got our vibe instantly. She came by the house and walked us through the process, leaving us assured we were in capable hands.After 3 revisions we fully furnished our dining room, seating room, and living room.She went above and beyond to help us choose paint colours and window coverings, the whole nine yards.The mood boards really give you a feel for the furniture, layout and vibe.”
“Amazing service, furniture exactly as ordered, beautifully upholstered. Thank you Doug for your expertise in choosing the right fabric. I also want to thank Chris for the delivery that went very well. Good work everyone.”
10AM - 6PM
5470 Bank St, Ottawa“I can't say enough about the service at Ormes Furniture (5470 Bank Street, Gloucester). Earlier this year I bought a Stressless sofa. Micheal, my salesperson, took so much time to research, measure, and talk to me about the product; he was excellent. Unfortunately, when the piece arrived, there was a problem with one of the sections. Michael and June (customer service) had a representative come to my house in Kingston to try and resolve the issue. With no success there, they then went to Stressless and ordered a new section. During the process, Michael updated me with regular emails and phone calls. The new section arrived today, and it is perfect! I am delighted. Thank you SO much Michael, June and the installation staff for all your hard work over these last months.”
“A good friend recommended that I check out Sofa World and I am very grateful I did, they have a vast selection of beautiful furniture. The sales associate was extremely knowledgeable and very helpful. I highly recommend shopping here.”
“This is a wonderful company. All of my dealings to date have been seamless with positive outcomes. I highly recommend it and the unique Canadian made items that they offer.”
“When we bought our condo, we were committed to working with a design team that would help us build a home that we would love to come home to after work and travel, that we could entertain in, and that reflected our lifestyle. We wanted to work with a team that would be open to incorporating some artwork and furniture that was special to us, and offer us guidance and advice on how to make the most of our budget and achieve an aesthetic that reflects our lives now and will evolve with us over time.We appreciated the time that Sacha spent with us at the outset to ensure that we were a good fit for each other. She asked the right questions to understand our way of communicating, our expectations, the way we interact with our living space, and what kind of style would reflect our personalities and experiences.That effort proved essential when the COVID-19 pandemic came along and presented all of us with unforeseen shortages, delays and other issues. The WoM team communicated any new information clearly and promptly, with compassion. We appreciated that they always put our needs first, with kindness- even though they themselves were also navigating an unprecedented impact on their business. Thanks to their positive, solution-oriented attitudes, we found creative ways to get through it with patience —and the end result was worth the wait!By hand-measuring every square inch of our space, the WoM team was able to choose furniture and decor that made the most of our space, that was the right scale and size, and made the most of every sight line. There are no bad angles in our home- it looks amazing from every perch!Understanding that every project and budget requires making trade offs and decisions, the WoM team was so helpful in making recommendations to us of where to splurge and where to save. What to keep, and what to change. What to customize and what to prioritize. They gave us options to consider, and every time- their recommendation was the best one to achieve our goals.We would highly recommend West of Main to anyone who wants to make their house a home through a design and decor plan. All of their designers are highly experienced and skilled, and our project lead Anna quickly became a trusted and reliable partner to us. All aspects of our project were managed with attention to detail, and professionalism. The team delivering and installing furniture and decor was no exception- particular attention was paid to ensuring things were done right the first time.Some lessons learned for us that might help future clients: if you think you want to work with West of Main, call them early! We called as soon as we had a possession date. That meant we were able to plan dates for the team to see the space, spend a day taking measurements, and start sequencing the logistics of the plan. Secondly, communicate your needs and wants clearly and early. We realized that what we thought we wanted in one space wasn’t clicking for us—because we communicated openly, the design plan was changed before anything was ordered or finalized. It turned out to be our favourite space! Finally, trust the experts—the WoM team is best placed to choose the right shape, size, colour, texture to make your space beautiful with intention. Like us, you will be grateful you stuck to their advice!”
10AM - 4PM
270 Catherine St, Ottawa“I have been going to Lyndsey for few years now and never been disappointed. She always goes above and beyond to make sure I get exactly what I’m looking for and she is so sweet and kind.”
10AM - 9PM
8231 Campeau Dr, Ottawa“I had a great in store experience - hats off to Jose LopezThe delivery was on time which was good. There was a mix up with the equipment removal which caused a delay. The real issue was there was a lack of communication : when the delivery team could not make it (multiple times), I was never notified which was disappointing”
“Its a very good and friendly store they give us a good price and delivery and set up all our house within 10days at this time of pandemicThx you fall family for the service”
10AM - 9PM
282 Bank St, Ottawa“Went in to buy a mattress, and Yash was extremely helpful and knowledgeable. He guided me well-enough to get me the best mattress. Would definitely revisit. Thank you!”
“Bought a beautiful set of Juul Kristensen ladder back chairs. Zvi is so good to deal with. Shipping across the country was affordable and went well. Thank you Zvi!”
“We have been very pleased with the quality of the dining table and chairs purchased from Blueprint. Customer service is fabulous and our dealings with Jane, Nancy, and Marcel has been exceptional.”
10AM - 8PM
2685 Iris St, Ottawa“Went there to buy candles with my friend. I found a nice higher step stool that I couldn't find anywhere else with that height. My friend and I had lunch and their restaurant where I had fish and chips that was very tasty.”
“I had a pleasant experience dealing with Kyle the Design Consultant. He was very knowledgeable and provided us great ideas for our room setup. Big store with a great selection, I'd highly recommend.”
11AM - 6PM
2425 Holly Ln, Ottawa“Amazing service, high quality material, and really good prices, I love this place. We baught couches from here almost 10 years ago and we'll probably have them for another 10 years. Their furniture looks good and is long lasting. Plus, most of their furniture is customizable!! I haven't seen this anywhere else. Color, fabric/leather, add cristals or buttons, even extending pr shortening length and width. Truly a hidden gem.”
“Great deals on quality furniture. I regularly visit Total Home, they have some of the best quality consignment furniture I've seen for around half the cost of buying the pieces new. Additionally, they also sell new furniture, including custom sofas, loveseats, chairs, & sectionals. Another thing that makes them stand out to me, is that they regularly have Model Home Furnishings from the builders in the Ottawa area. I'd classify them as an upscale consignment + new furniture store. Their showroom has the largest selection I've seen in Ottawa.If you're looking for cheap furniture, I'd check kijiji or the salvation army. The negative reviews I read mainly seem like personal expectations not being met. I was greeted when I ventured past the cash, and my questions were answered genuinely (they actually told me not to buy a certain piece from one of their wholesalers that caught my eye). In the past service might have been lack luster, but my personal experience was inviting with low pressure sales (which I prefer vs being convinced into a purchase that I've regretted in the past).Hope this helps give people a better understanding of this store.Cheers!”
10AM - 9PM
1960 Cyrville Rd, Ottawa“Amazing experience dealing with pirva at the brick she assisted with a very thorough explanation of the washer and fridge was able to set me up with a pay plan thru flexti and explain the terms and conditions over all an easy worry free happy experience highly recommend visiting this location lovely and friendly staff”
“Just love my new living room sofa and chairs. The Small Movers they suggested were so helpful and able to bring my items the next day Amazing service from start to finish”
“Delivery was quick and polite they were careful in their delivery and placement. We signed but did not notice three scratches on glass table top until we cleaned the glass.”
10AM - 8PM
1718 Heron Rd, Ottawa“I bought two recliners and was told delivery people would remove a small couch as I am a senior and on my own. I had 80$ to say thank you to give guys but they came in saw couch said they don't remove things and left my recliners in my hall in 2 pieces..due to this I will never shop there again. After speaking with store they were extremely kind and helpful and sent two very great men to help remove couch and set up my recliner..great job much appreciated.”
“Had a great experience with the service. The staffs greeted us with friendly behavior and were very approachable overall. This outlet has a wide range of mattresses in terms of the firmness. We also received on-time delivery and quick set up. We liked the overall experience and got a good deal as well!”
10:30AM - 4:30PM
1225 Bank St, Ottawa9:30AM - 9PM
1200 St. Laurent Blvd, Ottawa“(Translated by Google) I am extremely satisfied, I am in love with my paintings. I couldn't take it all but I'll be back for sure!!!(Original)Je suis extrêmement satisfaite, je suis en amour avec mes tableaux. Je ne pouvais pas tout prendre mais je vais revenir c’est certain!!!”
7:30AM - 5PM
24 Florence St, Ottawa“The work that Dave and his team do at the shop is old school!I went into Ottawa cabinet many times over the years and they always do really quality work!I just walked in with the idea and the size and they made it happen!Thank you so much for everything, I'd highly recommend them for any work you need done!Now our kitchen is just about complete.”
“We bought a bedroom and the sales person was extremely helpful.I didn’t like the mattress we got with it. I was able to return and get a replacement. He didn’t charge us any tax since we got the previous mattress at no tax. Also didn’t charge us for delivery. I have to say we got very good services.”
“Extremely happy with the service and quality. Janice was very knowledgeable and patient, providing us with lots of options for a patio set within our parameters. The delivery was quick and the table had even been set up prior to delivery by a very thoughtful employee (whose name I didn't catch!). Thank you!”
“Nirmal helped us today, he offered many romotions and financial plans. He was also very patient when I wasn't able to understand him. He is very problems solving and works quickly to help customers.”