Lee Valley is a business that offers a wide range of products for activities such as gardening, woodworking, and leatherwork. Their tools and hardware are of high quality, particularly known for their Veritas brand of woodworking tools. The knowledgeable staff is eager to share their expertise, making the shopping experience enjoyable. The business has been well-regarded for its customer service and quality of products for many years. The stores are cozy and well-organized, making it easy for customers to see and feel the available items. There is a variety of products, including hand planers, cabinet saws, band saws, routers, and a wide selection of hardware for dressers and cabinets. There is also a dedicated wall for handles and other hardware, along with a section for gardening tools and solutions at the front of the store. Customers have noted the fun atmosphere, clean environment, and easy navigation around the smallish space. In addition to their physical stores, Lee Valley is primarily a mail-order business, providing convenient access to their products. Some locations have showroom stores, and those in Ottawa have the added advantage of the head office featuring an extensive showroom. While some prices may be higher, the value of being able to see and access a wide variety of harder-to-find products is notable. Customers appreciate the knowledgeable staff, who are great at answering questions and providing helpful service. Lee Valley also hosts seminars on various topics, which can be checked on their website. Overall, it is a place where anyone can discover something they didn't know they needed, making it a destination worth visiting again.
A strange & eclectic mix but truly wondrous customer service
June 2024
Great store that has a variety of interesting items for all kinds of household chores. Whether it be to do some woodworking, gardening, cooking or other tasks around the house, Lee Valley most likely has something to help make the job easier.
May 2024
Inside the shop is way smaller than expected. Yet, you might find all kind of home improvement, woodworking and gardening stuff. They also have workshops inside the store suck as wood carving (making your own wooden spoon, etc.)
