Metro Music is a favourite Ottawa small business and a real treasure trove. It is mostly about guitars and has a great selection of acoustic and electric guitars, Seagull guitars, gear, amps, small sound systems, and lots of Made in Canada products. They also have a great selection of other musical instruments and accessories. The shop offers lessons in guitar, theory, drums, piano, bass, and beginner ukulele and mandolin. They have instruments available for rent. The customer service is second to none, with excellent service and knowledge. The staff provides helpful and knowledgeable advice with a strong personal touch and no upselling or pressure. They are always pleasant, helpful, and careful listeners. The priority is customer satisfaction, inviting customers back for tune-ups and check-overs after a purchase. The service is patient and considerate, taking time to ensure a perfect fit.
I have been dealing with Metro Music for over a decade and have purchased three guitars here. What I really value about this store is the expert advise I get. It really pays off and actually helps my playing. The store’s long term commitment to Canadian made guitars is just phenomenal. Highly recommended.
September 2025
I bought my son his first guitar, and the customer service was second to none. Danielle took the time to help him find the perfect fit, taught him a few tricks along the way, and made a lasting impact throughout the process. Thank you!
May 2025
This place is a real treasure trove. Excellent service and knowledge. Danielle is just great to deal with, really knows her stuff, she is always pleasant and helpful...Oh and most importantly she is a careful listener which sets her apart from most others in this business. GREAT JOB!
