Metro Inc. is a well-established grocery chain with over 600 stores in Quebec and Ontario, founded in 1947. Known for its friendly staff and convenient locations, it employs more than 65,000 people across the two provinces. Customers appreciate the store for its helpful and cheerful cashiers, especially those who are kind to children. The store offers a good selection of groceries, including meat, fruits, and vegetables, though some customers have noted issues with produce freshness and display quality. The meat department is popular, but there have been concerns about refunds when meat does not taste good after purchase. Some shoppers suggest the store could improve cleanliness outside the plaza and consider offering paper bags for sustainability. Store hours are sometimes not adhered to, with complaints about closing earlier than posted times. Prices are sometimes higher compared to other local stores, making it a bit more expensive for some shoppers. Despite these issues, many customers feel a strong sense of respect and rapport with staff, valuing the friendly service over a vast product selection. Overall, Metro is appreciated as a convenient, community-oriented store, with ongoing suggestions for improvements in produce quality, store hours, and sustainability efforts.
