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December 2023 by Brooke J Sabourin
Excellent place for any type of hobby/work! Always very clean, good staff. Great return policy. One thing I'll say is that a lot of the times, things I want are sold out, so I have to go to a much further location. But still a great store.
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December 2023 by Sue Smith
Asked if there was a cashier to which I got a chilly response. Sorry but I don’t like self check out. Then there were no large bags to purchase like at other Michael stores. Asked if I could purchase a garbage bag and told out flat no. I won’t be going back to this store.
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November 2023 by Behnaz
I went to the store at Trainyards to do the canvassing. I paid almost $270. After around 3 months one part of the canvas stay apart of the wall, it lost the balance and alignments . I called the artist and she assured me that the problem is the wood of canvas that was not enough dry for the stretching .the staff at the store offered me to re pay to redo the work or pay for the framing. I don't understand why I should pay again for not getting the good quality of work !!! Unhappy , unsatisfied for this quality !
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November 2023 by Adrian morphy
Too many young staff who really aren't trained enough in PK. I went in looking for Liquid Polymer, and not one of them had a clue what I was asking for... They told me this aisle and that aisle, and one even suggested using acrylic Medium after I explained I wanted it to use for faux water on a diorama.... acrylic Medium takes forever to dry in that quantity, shrinks and cracks overtime...so it's not a useful suggestion....just glad I knew a little more about their products than they did. What really erks me though, was the one associate who offered that suggestion was tiding up picture frames...and rather than put that non urgent task on hold for a minute to take me to the product, just said, "it's in aisle 20"...I said, "maybe you could show me, because I might have questions"...She didn't seem too excited that I pulled her away from her medial organization task...I mean, you are there to help move merch....so attend to your customers first....without us....there wouldn't be money to employ you
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September 2023 by Katelynn Ashley
The shelves are super well stocked at this Michaels, and I always find what I need!! Along with a lot of stuff I don’t need, so I can’t spent too much time browsing in there lol.
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September 2023 by Victoria Sedgwick
Good for buying a heading and picking up online orders. They mixed up my order once so I always double check in the car before I leave, but other than that great service!
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August 2023 by Cameron Swann
Huge sale on custom framing which is always welcomed. Prompt and personalized service with material options and design ideas explored together.
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July 2023 by Vaden Ellsworth
Great place to find supplies for almost any craft project. They have a very large selection and range of products. They often have good sales and sometimes have coupons available online for items that are at regular price. The staff are often very helpful and informative if the store is not too busy. There are times that you may have to wait in line to talk to them. You can, also, buy online and pickup in store to save time looking through their huge selection when you arrive. Free parking is nice too.
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June 2023 by Leo Lee
Nice and bright, but still not easy to find specific items because they're no service people around. One has to just browse.
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May 2023 by Jamieson Wolf
I always receive the best prices, service and sales when I go to Michael's. Great selection of products and the staff is so helpful!
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April 2023 by Jessi Sharp
This location is great. Staff is kind, always well organized. Lots of variety in all items, and shelves are always well stocked here. Don’t forget to check out the clearance wall for items to stock up on.Because it is at the end of the parking lot, it’s easy to park - but not so easy to enter/exit. Should be a second parking exit right onto Trainyards drive.
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April 2023 by Robert Dang
Good service but the online order pick up process isn’t a normal one, or maybe I’m just living under a rock.I ordered to pick something up and how it works is there’s a shelf with peoples orders that any customer could pick up without having any verification procedures. So anyone could’ve picked up my order from there. The lady was nice and helpful, but the pick up procedure raises some concerns. Luckily my order wasn’t stolen and even if it was, it wasn’t expensive but it’s just a warning for anyone planning to order for pick up.
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March 2023 by ikram ahmed
Bought some melt and pour and soap mold to make these beautiful soaps
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February 2023 by Mackenzie Brooke
Last evening - Feb 9, 2023 i had a crafting emergency and ran out of supplies for a project i was working on. i was unable to go to the store myself and the wonderful staff were able to fulfill a pick-up order right away (it was well after the usual deadline) so that i could arrange for pick up. They were extremely friendly and helpful and went out of their way to assist. I would give them 10 stars if that was an option. A big thank you to the young lady who assisted me, her customer service was exceptional.
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January 2023 by Hunter Grad
Store is well maintained. Staff are friendly. Michael's offers a great variety of arts and craft supplies, but in my opinion is kind of overpriced. A lot of what they sell can be made at home or bought elsewhere for cheaper prices. It's main offering is the convenience of having everything in a one-stop crafts store. Overall good store.