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“Just had a WONDERFUL customer experience with Richard! This guy knows his stuff (40 years in the business)! We arrived just before it closed (thinking it was open later) and instead of shoeing us away like most staff do now, Richard stayed, explained things patiently and rung up our sale with a SMILE! Honestly, best service and product knowledge I’ve come across in a LONG time!”
“Such a lovely, family-owned business with over 50 years of experience! Sebastiano was so helpful in matching the colour that I needed, and took the time to share some tips and tricks. I highly recommend going here rather than some big chain store. Such a wonderful paint shop”
“They were super friendly and helpful
I had to go back and they took my order by phone and had all ready and I just had to pick all up. So easy and convenient.
Also, they are pet friendly which was nice to see their friendly dogs”
“We came in looking for a paint match on a 5-year old can of paint which our homebuilder purchased in QC. Jenny originally told us she would try her best to match it but that they no longer carried that particular type of paint. We left to go get ice cream and when we came back, Jenny kindly told us that she had mixed up the remnants of our paint, which we had thought was no good, and poured it into a smaller can for us, no charge! Jenny could have easily sold us on a quart of new paint but she did us this kind favour which blew us away. We were so happy and impressed with Jenny's customer service. Highly recommend.”
“Always pleasant service and the owner takes the time to answer your questions. I was pleasantly surprised when I learned they also have classes. This review refers to a small project we did a few years ago with help from the paint we purchased here.
We purchased both small and large containers of Annie Sloane chalk paint in grey and white.
Matte”
9AM - 5PM
555 Bank St, Ottawa
Paint Stores
“Thank you Randall’s for a wonderful drapery experience. From consult to design to installation, your service was high-touch and so friendly. Also helpful for people to know that window beauty can be affordable:) thanks again!”
“Excellent service from Sherwin-Williams. We had been dealing with another location and were referred here because of the quantity and type of paint we are using. They deliver direct to our location usually within a few hours of calling them. Staff are knowledgeable, helpful and friendly.”
“Want to share my experience at this store. Excellent service from Mike in terms of picking paint colours, sheen, and process recommendations for painting cabinets. … also some great help with my wallpaper choices. The products are amazing Benjamin Moore colours, but it is truly the customer service that will bring me back again. Thanks so much Mike !”
“We always use the Gladwin store for all our painting projects — from quality gear to expert tips, they’ve got us covered every time. The team is friendly, knowledgeable, and genuinely cares about helping you get it right. You can tell they enjoy their work, and that good energy makes every visit a pleasure. We wouldn’t go anywhere else in the city. Highly recommend!”
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“This is a gem, they matched many old colours for me as I was touching up the house. Perfect match every time, great quality product at a reasonable price.
No fuss service by professionals with attention to detail.”