PetSmart
Pet Stores
Hours:
1585 Merivale Road Unit 3, Nepean ON K2G 3J4
Hours
About PetSmart
PetSmart is a leading pet supply and services retailer, offering a wide range of products and services for various pets, including dogs, cats, fish, and small animals. Customers appreciate the friendly staff who are always ready to assist with a smile, making every visit a pleasure. The dog grooming service receives high praise for delivering excellent results with minimal discomfort for pets, making it a go-to for regular grooming needs. The store has a huge selection of pet supplies, including pet food, toys, and grooming supplies, ensuring pet owners find everything they need to keep their pets happy and healthy. Online ordering is convenient for easy pick-up, and customers report smooth experiences when collecting orders. While some feel the fish selection could be improved and there are complaints about phone response times, overall, PetSmart provides a hassle-free shopping experience and often has discounts and promotions that enhance customer satisfaction.
Most Recent Reviews
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September 2026
What I am concerning of is just the waiting time for any service there, must have more staff specifically on the weekend, everything else is perfect like customer service, cleaniness and professionalism.
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June 2026
Mathew helped us while getting a hamster for the first time. He filled us in with all the information and he answered to our questions too!
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May 2026
Saw item online (in stock) , drive all the way there, wrong product in the wrong spot, actual item out of stock Staff was helpful and matched the price, just irritating that websites data was wrong
More Comments(150)
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