RBC Royal Bank
BanksHours:
2945 St Joseph Blvd, Ottawa ON K1C 7C2 Hours
About RBC Royal Bank
RBC Royal Bank has received positive reviews for its exceptional customer service and support. Clients have expressed gratitude for the assistance they received from staff members like Xinyang, Melissa, and Cameron. Many noted their professionalism, kindness, and efficiency, which made financial processes such as home purchases, line of credit applications, and mortgage pre-approvals smooth and stress-free. Customers appreciated the knowledgeable staff who patiently addressed their concerns and provided valuable insights, ensuring they understood their options. Specific experiences highlighted include Cameron going above and beyond to resolve issues, even during his lunch break, and Melissa's proactive approach to fixing a long-standing account problem, resulting in prompt resolutions and refunds. Overall, RBC Royal Bank is recognized for its commitment to helping clients, making it a recommended choice for anyone seeking financial services.
Most Recent Reviews
May 2026
I've been coming to this branch for a long time now and I have to say that Zachary provides such a great experience every single time. He is so kind, patient and knowledgeable. 5 stars for his excellent service!
December 2025
I had an issue with the drive thru machine. I spoke to an attendant who directed me to the manager. Manager did a great job and fixed my problem in a very timely manner. Thank you.
December 2025
Never enough tellers. People go at lunch and we are constantly waiting. Usually over 30 min or longer.
More Comments(44)
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