The Rogers store at Place D'Orleans in Ottawa offers a wide range of cell phones, smartwatches, tablets, and mobile plans, all on Canada’s largest and most reliable 5G network. Customers can explore options for internet, TV, and home security, often bundling services for savings. The staff is known for being helpful, knowledgeable, and friendly, assisting with phone replacements, setup, and answering Apple-related questions. Many customers appreciate the team’s ability to provide seamless service, especially when resolving issues or switching devices. Despite some initial frustrations, the staff's dedication often turns experiences around with thorough explanations and solutions. Overall, the store provides a welcoming environment with attentive service geared toward helping customers stay connected and find the best plans to suit their needs.
Today I went in to get a replacement phone since my phone was frozen. I went in with a budget in mind and told them what it was, Ravi was able to help me and make sure I stayed with my budget. Matt was also helping out set up my new phone and was very friendly.
December 2024
Chris and Matt were extremely helpful and knowledgeable when it came to all of my Apple-related questions. Matt made the process as seamless as possible in switching from an iPhone 12 to an iPhone 16 Pro Max. 10/10 customer service and would go back in a heartbeat. Thanks, guys!
January 2023
Chris was fantastic to work with and was very helpful.
