11AM - 7:30PM
1414 Walkley Rd, Ottawa“1st time visiting store to replace my screen on iphone 12 pro max and case. Zain explained to me the available screens and prices. With the utmost care and respect fixed the phone to its original appearance and functionality, all this without breaking the bank. I would highly recommend to shop here for all your repair needs, new phone or accessories.”
“I had a great experience at this store. I was kinda unsure about getting a used phone at first. But Anshuman, the salesperson, really helped me out. He was friendly, professional and knowledgeable, he did a great job explaining everything well and made me feel good about buying it. Now I am so happy with my new iphone! Thank you Anshuman :)”
10AM - 9PM
2121 Carling Ave, Ottawa“I had an amazing experiencing with them! I went to get my phone fixed and the service was great. They successfully answered all my questions & were extremely efficient. I’ve been to many mobile shops in Ottawa but by far this is the best one, I definitely recommend!”
“Kieren was incredibly helpful! They were insightful, patient, efficient, polite, and an ethical sales person. I was having a hard time choosing a new phone and figuring out plans; but they helped me through everything with ease! Thank you so much!”
“Just switched over to a MUCH cheaper cellphone and internet plan today in the matter of minutes! Obaid helped my partner and I, he was super nice, helpful and pleasant, which made the overall experience such a breeze! We’re so happy with all the savings and tips Obaid shared with us today. Highly recommend to come here and speak with Obaid and his team if you’re into saving money!!!!”
9:30AM - 6PM
4285 Strandherd Dr Unit 7, Ottawa“I recently had an issue with billing, and I can’t express enough gratitude for the outstanding service provided by Harris. Despite the problem not being of his making, he dedicated hours to help resolve it. His kindness, patience and unwavering commitment to solving the issue were truly commendable. Harris went above and beyond by staying in constant communication with the manager and ensuring the problem was completely resolved. Throughout the process, he maintained a positive and respectful attitude, making me feel valued as a customer. I appreciate his exceptional and outstanding services.”
“My experience at T-booth was absolutely amazing. Great service and wonderful customer service. Osman was extremely helpful. I will definitely recommend this shop ? % you will have no regrets .”
“Visited the Rideau Center location today to renew my plan, experience was great and very pleasant. Tasha helped me out with all my questions and concerns, she has great customer service skills which made the whole experience awesome!!”
11AM - 7PM
1724 Bank St, Ottawa“Great place to repair phones ,ipads and to shop for mobiles , adaptors and chargers.My thanks to Mr.Mo for his excellent service and kindness , for his helping nature.”
10AM - 8PM
450 Terminal Ave., Ottawa“I was at the Walmart mobile center today and the agent that assisted me was amazing..Matt Cunill took the time to provide variety of options that suited my needs and he ended up setting me up with a plan that saved me over 40$ from my previous plan and i walked away with a brand new phone compared tothe Ancien Samsung 7 that i was lugging aroundThanks Matt”
10AM - 9PM
50 Rideau St, Ottawa“I needed a to fix my Apple iPhone because I lost the warranty, and I didn't know where to go. A quick Google search recommended me to go to Mobile Snap. The clerk was both knowledgeable and professional, a real tech guy! Now my phone is perfect again, and I got a cool case with my purchase. Thanks a bunch guys!”
“We had the pleasure of being attended by Jing, Mati and Sam. What an awesome team! My wife and I went to the Telus store next door, and for 20 minutes no one even looked at us. As soon as we walked in this store, immediately we were greeted super kindly by Jing. She and her awesome manager Mati helped us find exactly what we were looking for, with great assistance from Sam. We must have asked over a thousand questions, and they happily answered all of them. We are so happy with our purchases, and we definitely will be coming back! Everyone working there were absolutely amazing. Thank you all so much for all the help!”
9:30AM - 8PM
2269 Riverside Dr Unit #34, Entrance #5, Ottawa“Isiah and Siva had provided me with very good services, very nice gentlemen were able to fix my issue and help me find the right product. I would definitely recommend visiting this location.”
“Excellent service, amazing prices, and speedy repairs sums up my experience at this store in Bayshore today! I’m now a forever customer! This will be my one stop shop ?”
9:30AM - 9PM
Shopping Centre, 2269 Riverside Dr. Unit 51, Ottawa“Pooja gave us great service. Our previous advisor Ebrahim hadn’t installed our SIM card or explained the new iPhone to my husband but she was able to solve the problem efficiently and politely.”
9:30AM - 9PM
1200 St. Laurent Blvd, Ottawa“These guys are great! They have fixed 3 of my screens. I found them easy to work with, and it only took 1-2 days to get my fixed phone back. The cost is much cheaper than the cell phone repair store beside the food court.”
10AM - 8PM
1375 Baseline Rd, Ottawa“I really liked the customer service from the employee named Will; who by his benevolence, his service in gentleness; In short, I found the service impeccably good; thank you to Warmat for recruiting dedicated people to make customers happy;”
10AM - 6PM
216 Bank St, Ottawa“Aaron exemplified customer service yesterday when I showed up needing to replace my lost phone. He found me an incredible deal and went through the contract clearly to explain the terms. The automated port authorization system was down so Aaron followed up with me afterwards and provided all the key details required for me to notify Fido and Rogers. Aaron, thanks again for the terrific service.”
“2022 UPDATE: met with the manager today and she was very nice.I wish they had some pop socket auto attachments.….. …..Previous exp:Not especially happy about their customer service at this location. After waiting 10 minutes at gate as there was 3 people inside. A young man asked me what I’m looking for. I say popsocket mount. He says oh ya we have those then goes to check and I don’t see him for another 30 minutes!Meanwhile a woman working there doesn’t care about anything it seems just wandering around. A Filipino woman sitting on the ground in front of counter, waiting for her cell phone that took ages.It was a scene that could have played at the theatres lol..I like the store though and I’ve spent thousands and thousands of dollars at Best Buy over the years. This mini location is so convenient!”
9:30AM - 7PM
110 Place d'Orléans Dr Unit 1430, Ottawa“I had a very frustrating start to my Rogers day, but when I came to this store(after five hours of back and forth with Rogers Call Centre agents) Matt and the rest of the team working this evening did such a phenomenal job finding the problem, explaining what the issue was thoroughly, and then working to find the best solution. The team tonight really turned my whole situation around with a positive ending, after a day of frustration.Thanks so much everyone!”
“Very good services Specially agent Shawn ???nice agent humble polite and professional , will gladly sent people there. Thanks very much Shawn , was there with my son we took iPhone 15 pro max”
10AM - 8PM
1379-A Woodroffe Ave, Ottawa“I want to give my special thanks to Trainer Sabrina for her kind and thoughtful advice to me. She, alongside with her coworker Supreet, helped me in getting a deal on Black Friday. She is very patience and trying her best at explaining all the plans that fits into my budget. You all should definitely hire her Full-time.”
10AM - 9PM
50 Rideau St, Ottawa“Professional and thoughtful services! As a walk-in customer, Luc helped me at genius bar and found the best solution for my needs. The experience explains Apple's brand.”
“Visit Apple Bayshore center to check my Apple Watch 4 , technician are very professional and found out battery is below healthy condition , and perform a paid replacement , within 6 days I got my watch back , very professional and efficient, thanks all staff in Apple Bayshore !”
9AM - 8PM
8141 Campeau Dr, Ottawa“Had an amazing experience with a woman named Brianna, she was working at the cash. Morning of Dec 21st. She was friendly and greeted us with a smile, thanked us and was quick. It was a great way to start the day. Thank you Brianna for you service!!”
“Found him on google last night and went there today to fix my iPhone 7 screen cos it fell and went blank but he fit it so fast and that is what I’m using now for this review ,I also got charger from him and it works good ?? best place to fix ur phones ,I highly recommend”