The Rogers store at St. Laurent Shopping Centre in Ottawa is known for providing excellent customer service and a variety of products to keep customers connected. Shoppers can find a great selection of cell phones, smartwatches, and tablets, along with mobile plans tailored to their needs. In addition to mobile services, the store offers internet, TV, and home security solutions, with options to bundle services for added savings. Customers have praised the staff for their attentiveness, professionalism, and willingness to help. Reviews highlight the exceptional service provided by agents like Daniel and Shawn, who listen to customer needs and offer suitable solutions. Many customers appreciate the patience and assistance in upgrading their devices and plans. For example, one customer noted that their mother, a long-time Rogers user, received outstanding help from Christian while upgrading her phone. While some customers experienced minor issues, such as miscommunication regarding phone conditions, the overall feedback emphasizes satisfaction with the staff's dedication to ensuring a positive shopping experience. Whether visiting for a new phone or exploring home services, the Rogers store at St. Laurent Shopping Centre aims to meet the diverse needs of the entire family.
Had an absolutely amazing and flawless experience at this Location being served by Brandon. He is both knowledgable and extremely friendly, patient and made sure that we felt comfortable upgrading our phones. Would absolutely recommend that people go and see him when they come into the store, won’t be disappointed, Thanks... read full comment
August 2024
Daniel M provided me with greatest customer service! He was attentive, polite, and professional. He listened to all my needs and made sure I left satisfied. He found me the best plan and was very pleasant to talk to!! Thank you so much Daniel.
April 2024
Talal provided exceptional service! I am so happy with my plan and my new phone! Thanks for your service!
