The Rogers store at St. Laurent Shopping Centre in Ottawa is known for providing excellent customer service and a variety of products to keep customers connected. Shoppers can find a great selection of cell phones, smartwatches, and tablets, along with mobile plans tailored to their needs. In addition to mobile services, the store offers internet, TV, and home security solutions, with options to bundle services for added savings. Customers have praised the staff for their attentiveness, professionalism, and willingness to help. Reviews highlight the exceptional service provided by agents like Daniel and Shawn, who listen to customer needs and offer suitable solutions. Many customers appreciate the patience and assistance in upgrading their devices and plans. For example, one customer noted that their mother, a long-time Rogers user, received outstanding help from Christian while upgrading her phone. While some customers experienced minor issues, such as miscommunication regarding phone conditions, the overall feedback emphasizes satisfaction with the staff's dedication to ensuring a positive shopping experience. Whether visiting for a new phone or exploring home services, the Rogers store at St. Laurent Shopping Centre aims to meet the diverse needs of the entire family.
This staff is incredible and very accommodating with all your needs made the transition to Roger seem less an easy
March 2026
Daniel was a huge help! I’ve gone to him for help a few times over the past few years, and he’s always been professional, knowledgeable, and very friendly. He takes the time to explain everything clearly and makes the whole experience easy and stress-free. Excellent customer service every time!
March 2026
Bianca she is the best customer service she give me service respect customer nice talk with the client
