Sofa World has garnered excellent reviews for its outstanding customer service and quality products. Customers have praised the friendly and knowledgeable sales staff, such as Zachary and Norma, who provide personalized assistance without being pushy. They take the time to understand customer needs, helping shoppers find the perfect furniture for their spaces. Many have highlighted the team’s expertise, with customers appreciating the selection and quality of materials offered. The delivery service at Sofa World is also highly regarded. Customers have noted the courteous and professional demeanor of the delivery crew, who go above and beyond to ensure a smooth experience. Instances of creative problem-solving, such as bringing sofas through windows when they wouldn’t fit through doors, demonstrate the team's commitment to customer satisfaction. Overall, shoppers have found the entire process—from selecting furniture to delivery—pleasant and stress-free. With competitive prices and a commitment to service, Sofa World comes highly recommended for anyone in search of new furniture. Customers express their intention to return for future purchases and recommend the store to friends and family.
We had a couch delivered today in Greely . We were first on the list and the process was made easy by the two great delivery guys! Their expertise, friendliness and enthusiasm was very much appreciated! Great experience and we have another delivery coming in a few weeks! Thank you!
October 2025
Norma Saba pointed us in the direction once she knew what we were looking for she was a pleasure to deal with and would recommend her to friends and family. Chris and Tyler were also a pleasure to have in our home to complete our delivery. Thanks again for quick affect service and delivery we are enjoying our new sofa.
October 2025
Very satisfied with service from SofaWorld on St. Laurent Blvd in Ottawa. The displays are very helpful and we greatly appreciated the attention and communication from Sales Rep Zak. We ordered a sectional sofa and a recliner and are very satisfied with the quality.
