Princess Auto
Auto PartsHours:
2125 16th St E Unit E, Owen Sound ON N4K 0E2 Hours
About Princess Auto
Princess Auto is a Canadian-owned company with over 3,400 team members and a home office in Winnipeg, Manitoba. It operates 51 stores across Canada and offers a unique assortment of tools and equipment for tradespeople, farmers, and industrial workers. Customers appreciate the interesting variety of products available, often discovering items they did not know they needed. The store is especially noted for its excellent returns policy, which adds to customer satisfaction. Many reviews highlight the outstanding customer service at Princess Auto. Staff members are described as friendly, helpful, and knowledgeable, often going above and beyond to assist customers. For instance, one customer received help from a clerk and a manager in identifying and fixing a broken air compressor, ensuring a successful repair. Shoppers often leave with great deals, such as affordable trailer lights and tires. Overall, Princess Auto is recognized for providing a positive shopping experience with a commitment to customer satisfaction through their Royal Service Promise.
Most Recent Reviews
August 2025
We were looking for a sale item and couldn't find it. Team member Lorraine was able to help us quickly. She made us feel valued as a customer while noting it's a team effort to support customers needs. WOW, I hope the new manager recognizes this high value staff member... keep up the good work!!
July 2025
Always have what I am looking for, always something on sale I need.
July 2025
Never know what you will find but I always find something great place to shop. Great sales and always good selection.
More Comments(65)
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