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“Every time I’ve been here they have been extremely helpful and always very friendly, I think I’ve seen 4 or 5 different tellers and each one was great, today I saw Destiny who went above and beyond and was extremely patient and kind, makes a nice change from customer service in a lot of places.”
“When banking at the Parry Sound Branch today, I dealt with Artem. He did a review of my various product usage and recommended a plan to save me $250 annually in fees. Not great for RBCs bottom line but as a Senior, that helps me. I was thrilled to have such remarkable service. Thanks Artem!!”
“Teller staff was extremely kind and helpful. The gentleman that sits behind the tellers went above and beyond, assisting me immediately during a difficult time working through my dads estate. Answered all my questions and provided advice for a future need.”
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“Kris McNamara was awesome to work with! Quick to respond, knew her products and really worked to help understand clients needs! Thank you for treating our clients not just like another number or transaction and for truly caring about there best interests! Best bank experience in a very long time! would recommend 10 /10.”