“I recently purchased a water timer realized after I got home and opened it up that it was the wrong kind. Even though I had cut the hard plastic case they still gave me a refund. Thanks for the great customer service. Another reason to shop locally!”
“I think the staff are awesome at this location. To the manager of the Pembroke location, I tried calling several times and never even got your voice mail... I wanted to tell you about the young man on the Pro desk yesterday, November 20th. This mans work ethic exemplifies what an employee is supposed to be. He went above and beyond to assist me. I also wanted to say that HomeDepot's website for online orders is confusing. Please tell your upper management that it needs to be redesigned.”