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November 2018
Staff are very helpful and friendly. Bank is clean and well taken care of
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November 2018
They never answer the phones I called for information do they even have phones for tellers or anyone to answer.
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November 2014
I had a terrible experience when i tried to call the branch to discuss an important matter I could not get through to anyone. I live an hour away from Pembroke and I can't believe no one is available to answer the phone when customers have inquiries. This is poor customer service in my opinion.