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November 2023
I went to the Telus shop over the weekend to add Device Care to my newly purchased Google Pixel 8 Pro. I was welcomed by an employee and told him my request. He was able to assist me from start to finish in about 5 to 10 minutes. It was very quick and I felt I didn't have to exert any effort into solving my issue.
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October 2023
Very friendly and helpful staff - had a fantastic interaction with Jewel. Appreciated her patience, knowledge and humour!
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August 2022
More friendly as usual and it's helpful as possible was given a number to customer care to resolve an issue, call and was told it was over an hour wait! Wasn't prepared to wait over an hour. Customer service being a sensitive issue is not as well set out as it used to be. Sign of the times. Just like our liberal government.