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“Leo provided truly exceptional service from start to finish. I really appreciate his patience and genuine willingness to help. It's rare to come across someone so dedicated to customer care. Thank you for your outstanding service.”
“These guys are simply the best.
Many have commented about their great experiences, and I could easily add mine (as I feel the same)! However, to avoid repetition, I'll comment on additional aspects not typically mentioned.
I'm familiar with other similar businesses, and can compare from a position of experience. Their facilities are superb- such as the bottle fillers and corking equipment (on the customer side). And the equipment is very well-maintained and a pleasure to use, there's no concern about a breakdown during the customer experience.
I'm also familiar with their processing procedures and techniques- beyond excellent! They have an extremely high attention to detail and always implement the best procedures per documented best practices and their solid judgement. Sanitation and hygiene are outstanding. And if it occurs to them that there's an even better way to do something (to produce an even higher-quality product, for example), they're always tweaking and experimenting (on their own batches) towards continued improvement. The end products to the customers are high-quality, and a disappointing or sub-standard wine should never be a concern.
A lot of other shops are content with simply grinding out whatever is profitable to them, often with whatever is the easiest from their side. In contrast, these guys are very innovative and frequently experiment with new things. For me personally, there are some specific examples that have been extremely satisfying. It's always neat to hear what they're up to or thinking about!
On the business side, their products are very reasonably priced; and they are both very pleasant to deal with. They have a passion for what they do, and it's very obvious in how they deal with customers. In other words, James and Jeff are a couple of really nice guys! And very knowledgeable with not only the wine-making business, but many matters in general (which often spills over into improved wine making!).
You can't go wrong by visiting this shop!”
“Updating my review. Shopped here many times. This is a great LCBO . Always well stocked a good vintage selection. Great selection of beers. Staff are very friendly and helpful. Very clean store. Never long line ups here.”
“Great selection of wines but DOES not sell beer. Love the visit and the staff is great there. They told me that the beer section does not belong to The Wine Shop. You have to go to the Metro Customer Service.”
10AM - 6PM
376 Old Kingston Rd, Scarborough
Liquor Stores
“A friend took me here because they have some lovely clothing. It was worth the drive. The staff was absolutely wonderful, helped me find a dress. Very patient too because I was not sure about it. Ended up buying a midi length summer dress and I am very happy with my purchase.”
“Huge shoutout to the wonderful employee who helped me today! I was picking up three 30L Sapporo kegs and he kindly offered to help me get them to my car. He loaded all three into my trunk without a second thought.
It was such a kind and helpful gesture that I truly appreciate. This kind of service makes all the difference. Thank you so much! Have a good long weekend!
Aug 31, 2025”
“With many beer store locations closing down, it’s good to know that This location still takes your empties. Went on a weekday afternoon. No lineups. We were in and out of there pretty quick. Parking wasn’t a problem. Shared parking lot with other businesses. A few dedicated to the beer store.”
“Seriously the best staff out of any Lcbo in Ajax that I've been to. I've been coming here for years and years, and never an unpleasant interaction. Quite the opposite rather. What a team!”
“A fairly new beer store that is self serve. It is large with a segregated bottle return area. Staff are professional and friendly. Just be careful in the parking lot as it is a very busy lot with cars parking to visit other retailers in the mall.”
“Met my friend in the carpool across the street to go up to dorset for the day. Great parking lot. Nice lines painted very straight. Had no issues parking my truck. There were trees surrounding the area which gave it a nice "vacation" type vibe. All in all I wouldn't hesitate to use this carpool again. Would recommend to anyone that needs to leave their vehicle somewhere for the day. 5/5”
10AM - 9PM
170 Taunton Rd W, Whitby
Liquor Stores
“Paula was extremely helpful and very knowledgable about spirits and different nodes of whisky. When I go back, definitely looking for Paula’s help.
Doug was also quite helpful.”
10AM - 9PM
629 Victoria St W, Whitby
Liquor Stores
“I like this place. There's a big choice of drinks I can choose from to make a gift for my friends. Also there's very good customer service. They always try to help.”
“It’s rare to find customer service like Soda Cetre. While many shops refuse to serve even a minute after closing, soda centers stand out with their exceptional service. They go the extra mile, setting an example of true customer dedication — a lesson modern businesses should learn from.”
“I went there this Saturday and had excellent customer service. I don't normal post reviews but the manager was extremely helpful. He even offered to help me with my boxes to the car. Very friendly and helpful staff.”
“Nice service and a good interior environment. We always loved going here until I witnessed a man openly stealing wine in public, rightfully, confidently, and boldly. The cashier tried to stop him, but he had a lot of reasons to support his shameless robbery. I strongly urge the police to provide some help to this nice and well-managed LCBO store.”
“I called this location if they have the aged Rum since the other location I was at didn't have it on stock. The person I was speaking with was helpful and didn't sound rushed. They have the 4 rums on stock. He was kind enough to set one aside for me. When I went to pick it up it was all ready for me. Thank you to the sales associate that help me. My husband was happy since this is his favorite Rum.”
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“I rarely go to an LCBO but I wanted to get a non-alcoholic beer for my husband that day. I didn't know where to look & a friendly staff showed me & helped me decide what to pick.”