The UPS Store in Durham Region is highly praised for its excellent customer service and friendly staff. Customers appreciate the helpfulness and professionalism of the employees, who often go out of their way to assist with packaging, shipping, and returns. Many mention the staff's patience, kindness, and attentiveness, making each visit smooth and hassle-free. One reviewer highlighted an employee’s patience while getting a toddler’s passport photo taken, while others praised staff members for their helpfulness in packaging and guiding through return processes. The store offers a welcoming and efficient atmosphere, with staff managing multiple tasks simultaneously but always remaining helpful and cheerful. Customers feel valued and well cared for, often mentioning their willingness to return for the great service they receive. Overall, the store provides reliable, courteous, and professional service every time, making it a preferred choice for shipping, printing, and postal needs.
Amazing customer service. The workers were very welcoming.
September 2026
Very helpful! Quickly serviced the return for me! I was rushing up for a flight and the person here helped out!
September 2026
Very helpful! I ent to return an item from a different store, they printed the label for me and a package which cost around $5 total! The person at the desk was really helpful and knowledgeable.
