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November 2023 by Mona Ghafouri
I returned a big package at the UPS store today. The staff was very friendly and guided me through the return process. I'm thankful for his assistance and highly recommend this UPS store.
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November 2023 by Greater Bethlehem
A very good service every time I come to this UPS workers are very courteous and helpful always appreciate their service thank you very much for helping me with my work at all time thanks
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November 2023 by Ams Parmar
Went for a drop off today. This place is so clean and they are nice.
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September 2023 by K M
They refuse to give receipts for packages. No peace of mind. Worst customer service. Worst customer service. Do not drop off packages here
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September 2023 by David Mwangi
Very professional. Timely and efficient. Small space but we'll organized and operated.
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August 2023 by Nabila Rahman
Absolutely flabbergasted and shocked when I got charged $8 for printing labels for 4 items. Never have I ever gotten charged for printing label. Very unprofessional not letting me know ahead of time and just assuming that customers would know. Every time I went never had issues like this. I’m in disbelief. I was caught so off guard this is insanity.
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August 2023 by O Qureshi
This UPS store has the friendliest workers! They do awesome work!Edit 2023: Store has changed ownership. Service reflects that.
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February 2023 by Nicholas Soos
Absolutely fantastic service. Since the new owners took over, this has been my go-to location for shipping large packages. Very satisfied with the service and assistance with packaging questions and quotes. Highly recommend.
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January 2023 by Tim McGill
Edit: As of Christmas 2022, this UPS store is no longer doing this printing. Just FYI. We went on-line for this year's calendar.We get a calendar printed every year and went in this year to get it done and found new owners. Was a bit concerned that all of the templates would not be there but ... no worries! Sareh was amazing! Pulled everything up, had it all ready for proofing in a couple of days and was great at getting things adjusted as we wanted. It looks amazing!Great service and turnaround.Will definitely be going back for this as well as anything we need shipped since Covid has us keeping contact to a minimum. Good protocols in-store too! You can feel safe!
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November 2022 by Sivanesan Krishnan Joseph
Great customer service. I took my daughter passport photo. Very happy with there service.
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August 2022 by Lando Elliot
Call centers are not even in North America and the service is poor. Would advise using a different service if you're a business.
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August 2022 by Steve Knoxville
I’ve been a customer here for years, and have seen it change owners many times. Some were great, others were okay, but the current owner and workers are the worst they’ve ever had. Smoking right in front of the front door despite non-smoking signs everywhere because they are next to a dialysis clinic, rude service, and people that are clearly not trained properly. UPS needs to step in and fix this. Will be going elsewhere for my business.
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March 2022 by Anna T
Tanner and Jasmine are what make this store so great! I wouldn't go to anyone else for my business. They are genuinely kind and understanding. I have never received such exceptional customer service from any UPS Store, or any shipping store ever!!
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March 2022 by Arjun George
Oh man.. what a nice place. I mean the attitude, professionalism, friendliness of the staff.. you guys deserve an applause.I don’t remember the name of the gentleman who helped me. But kudos to the team.
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February 2022 by Mike Dunn
Really rude customer service Tuesday, February 22 at 5:50pm.Called to ask about my account and was told off by a very rude employee because I didn't know the difference between a P.O.Box and a UPS "mailbox"!Taking my business elsewhere, have fun being a j*****
