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“I loved the customer service today. Professional and cordial. I went to make a correction on my address that was wrong the lady at the front desk helped me and send a new request for a kit a needed. Thanks”
“I was with a faceless pharmacy before and the difference in dealing with Katie and her team is incredible. I don’t have to worry about keeping track of refills and can always count on the friendly reminder calls. I’m not always dealing with someone new, like my previous pharmacy, and can always count on a member of this amazing team who knows me as well as history. Having less locations and hours is so worth it to get such great personalized service with something that matters so much.”
“This is the best pharmacy in the city. They make you feel like a human, remember your name, care about your health. I highly recommend going to see Bryan and his team if you are in need of a pharmacist”
“Dr. Heba is an excellent pharmacist—very kind, professional, and knowledgeable. She takes the time to explain everything clearly and truly cares about her patients. The service is always fast and reliable. Highly recommend!”
“I’ve had such a great experience at this pharmacy! Hany is always so helpful and ready to assist with anything you need. His assistant, Taylor, is lovely and incredibly knowledgeable, and I’m sure they’ll make your day much brighter! If you’re looking for your forever pharmacy, this is definitely the place for you.”
“I had a great experience at Boardwalk Pharmacy, The staff was friendly, knowledgeable, and took the time to answer all my questions without making me feel rushed. My prescription was filled quickly, and they even offered helpful advice on how to take the medication properly. The store was clean, well-organized and had a good selection of health and wellness products. It’s clear they care about their customers. They usually have everything I need in stock. It’s just a relief to have a reliable pharmacy nearby. Highly recommend!”
“This pharmacy is absolutely the best one I’ve ever been a patient at! Everyone who works here is so kind and helpful, and they always fill my prescriptions super fast, which I appreciate a lot!”
“My husband was in today for Robax medication and the gentleman working was wonderful. Really appreciate you taking the time to talk to him and ask questions. Great service”
“Very friendly and helpful. They always fill my prescriptions very quickly which is appreciated. I also love that they give back to the Drumbo community. It’s so nice to support a local business that supports its community!”
“The pharmaceutical team here is exceptional! Eric and the other pharmacist (whose name I would love to know) are professional, informative, and very caring. I rarely leave reviews but when the service is this good, and when you feel so taken care of, you want to go the extra mile as a customer. Thank you!”
“Just a little thanks you to Ishnaz for his help. My mother recently needed a rollator on rent and we were assisted by Ishnaz. He was incredibly patient and knowledgeable throughout the process. He took the time to explain everything clearly, ensured the rollator was adjusted perfectly for her height and made sure she felt comfortable using it. We left feeling confident and well taken care of. Highly recommended — thank you for making this experience so easy for us!”
10AM - 3PM
750 Westmount Road East, Kitchener
Pharmacies
“I recently switched to this pharmacy from Zehrs because I wanted to support local business and it was conveniently located. The difference is astounding and I was happy to discover Forest Hill has so much more to offer. It is so refreshing to walk in to fill a prescription and have the pharmacist remember your name, and the medications your on and not even need to look it up. Chris is a rock star pharmacist and has elevated the standard of customer care in this industry. He does a fantastic job of explaining medication use and always takes your current medications into account as well. They have exceeded my expectations and I will always be a loyal customer because of it!”
“I really appreciate the genuine care, wise counsel, and willingness to go above and beyond that the pharmacists and staff provide at this location. Thank you for all the ways you have helped me and my family.”
“I had an excellent experience here thanks to their wonderful staff! From the moment I walked in, I was greeted warmly, and they were incredibly helpful throughout my visit. The pharmacists took the time to explain my medication and answer all of my questions, ensuring I felt confident and informed. The entire team was professional, caring, and attentive, making it clear that they genuinely care about their patients’ well-being. I highly recommend this Riepert's for their outstanding customer service and expertise!”
10AM - 5PM
1187 Fischer-Hallman Rd, Kitchener
Pharmacies
“The pharmacists here have always been friendly and professional. Really, never had a complaint of any kind. Note that the GPS location in Google seems to be out of whack; the pharmacy is in the Sobeys store of course, not a block down the street.”
“This is a great Pharmacy with an incredible staff. Switched over from the "inhouse" one at Highland Hills Mall.Nice to deal with individuals who actually care about their customers while supporting the "little guy"”
“Amazing pharmacy. Had a compound made for my daughter. Had the same compound made elsewhere and the difference was night and day. You can tell that they have the proper equipment as the end product was smoother. Worked better too!”
“I am so grateful for this pharmacy. The pharmacist is wonderful and really cares about you and your health. It has taken me years to find a pharmacy to stick with and I am so glad I found this place.
Pharmacy assistants also very kind and knowledgeable. Wonderful customer service.”
“I had to make an emergency run to Shoppers around closing time for July 22nd 11:50 PM and I must say the people here were extremely patient and kind from all the departments.
I hate being a last minute customer but they didn't make me feel like I was an inconvenience or anything.
Thank you to the pharmacist, merchandiser, cashier and supervisor. I wish I got their names but again I was in a rush.”
7AM - 11PM
875 Highland Road West, Kitchener
Pharmacies
“One of my favorite grocery stores in Kitchener! Very organized & pleasant employees; Could literally spend hours here. The new floral shop is super cute & aesthetically pleasing, highly recommend checking it out.”
“Floral Department at Zehrs Laurentian does wedding flowers and custom floral arrangements, including bridal bouquets, bridesmaid bouquets, centrepieces and flowers for special events.
They had some really nice white and blush arrangements with roses, hydrangeas and eucalyptus, and it looks like a good option for anyone looking for wedding flowers in Kitchener without necessarily going through a traditional wedding florist.
If someone is searching for where to order wedding flowers in Kitchener, a local floral department for a wedding or event, or a good-value place for custom bouquets and wedding centrepieces, this might be worth checking out.
📍 Zehrs Laurentian — Ottawa Street South, Kitchener
Would definitely be a place I’d consider asking about for:
* bridal bouquets
* bridesmaid bouquets
* wedding centrepieces
* ceremony flowers
* custom flower arrangements
* flowers for weddings and special events
If you’re planning a wedding in Kitchener or Waterloo Region, it may be worth stopping by the floral department and asking what they can make based on your colours, style and budget”
“I would like to recognize Lilia from the Cosmetics department at Shoppers Drug Mart for her exceptional customer service.
Every time I visit the store and see that she’s working, I genuinely feel happy because I know I’ll receive honest advice and outstanding service. She is always patient, kind, knowledgeable, and never makes me feel rushed. She takes the time to understand what I need and recommends products that truly suit me, rather than simply trying to sell me the most expensive items.
Lilia is one of the best customer service associates I have ever met. She is professional, caring, friendly, and always makes customers feel welcome and valued. Employees like her are the reason people keep coming back to shop.
She truly deserves recognition and appreciation for the amazing work she does. Thank you, Lilia, for making every visit such a positive experience. I hope she receives the recognition she truly deserves. ❤”
“i came in the store to pick up medication for my parents and Emily was busy but when she saw i was there she acknowledged and greeted me with a smile and i was able to get the medication quickly.”
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“The staff at this pharmacy are helpful and caring.
I had a prescription faxed in and they did not have the drug in their pharmacy (no stock and back ordered in a lot of pharmacies for this particular item).
They had a staff member driver to another pharmacy to pick it up for me. Unbelievable! They could have just said sorry we don't have it in stock. Instead they went the extra mile to find it and make it available to me.
This is the type of store I want to spend my money in. I wish there were more business with their level of compassion and consideration.”