“Fida Hussein provided exceptional customer service and made an impactful customer experience at the rental desk on Jan.7th, 2026. He should definitely receive an excellent performance review for going above his job duties as he walked myself and my friend to the rental cargo van and even proceeded to take the ice off the windshield. I thanked him and offered to do it myself as he is more than capable of doing the job but I really respected him as my elderly father so I didn't want him to strain himself.
Also, I was really disappointed at the outside attendant, no names mentioned, that was supposed to do all the car checks and he should have been the one to clear the ice from the cargo can, but he disappeared. I did say no names mentioned but I did write the date above so that a follow up can be done with the outside lot attendant. Not sure where he went but he left myself, my friend and Fida Hussein to fend for ourselves. Fida Hussein responsibilities were at the desk and not in the lot, and like I said, he went above and beyond his responsibilities and duties.
When driving the car we did not realize that the ice had not been cleared off the roof. I was driving and when I braked the cargo van at one of the intersections all the ice came down onto the windshield of the car from the roof and myself and my friend could have definitely got into an accident or further yet been in a very dangerous situation. This is and would have been a liability issue for home depot and this was not pursued further as with God Blessings, there was no probable and possible situation.”
“Manager MariaFarrillo is very helpful and great maner and knowledgeable and parul also as manager very nice and helpful manager in here I am happy they are working as managers in this home depot”
“From the first time our family met Mohamed we knew he was the right choice. We found Mo and his team to be professional, reliable and knowledgeable. He took the time to listen to our ideas, provided valuable insight and was able to achieve our renovation goals. We are most appreciative of the honesty and timely service that was provided. We would definitely recommend Mo and his team. Thanks Orange Contracting for our beautiful home!”