The Rogers store at Bay Mac Shopping Centre in Richmond Hill offers a wide selection of cell phones, smartwatches, tablets, and mobile plans to keep customers connected on Canada’s largest and most reliable 5G network. The staff are friendly, patient, and knowledgeable, providing clear explanations and helpful tips. Customers appreciate the in-store service, especially for complex issues like transferring plans or upgrading devices. Kevin and Lin are highly recommended for their excellent customer care, quick solutions, and in-depth service. The store also offers options to bundle internet, TV, and home security services with mobile plans for added savings. Visitors can expect personalized, high-quality service that surpasses virtual customer support, making the store a trusted place to handle all Rogers needs efficiently and effectively.
Great service by Kevin! Will recommend to family and friends.
February 2026
Came to this Rogers store in Richmond Hill and Kevin upgraded me to an IPhone 17, great info and good tips! Go see him for all your Rogers needs!
February 2026
All of the workers are very nice and great at explaining everything so you can understand. They don’t get frustrated and stayed patient whenever we were confused and had extra questions.
