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November 2023 by Nrup Patel
The hotel is looking good, l like the ambiance, I personally went for shopping ? of clearance sale, I didn't see the rooms but I can guess it should looks good by the outer ambiance.
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November 2023 by The Knapp family vlogs
Not sure what kinda beds you have in here or what sheets I'm sleeping on but my goodness they feel amazing and I not only need but want this beds and sheets for my bedroom at home. I need to know the make of these. They are so soft and makes me feel like I'm sleeping on pillows. Don't stop buying these beds and sheets and we won't stop coming back. Amazing. 10 out 10 beds. The staff are amazing to boot. Clean and comfortable.
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November 2023 by Silver Moon
I truly hope someone from corporate sees this email.Our recent hotel during a trip for a family funeral was absolutely terrible from the moment we tried to check in until we left.Check in was met with a rather unfriendly desk clerk who complained through the entire check in about our third party booking. Which left us nervous we wouldn't get a room.We rented the hot tub suite at a staggering price for what we got. ($176/night)Before even entering the room we were met but a hallway of drunk loud tradesman staying at the hotel. Walking between rooms, yelling and blasting music.We were told by the front desk "they will go to bed early" and we left for the evening. Upon returning near midnight the music was so loud it could be heard getting out of our car in the parking lot!The carpets were filthy and wrinkled, the shower was cracked and mouldy, the hot tub had hair and whiskers coming out of the jets. So neither made us feel remotely clean.There were stains and marks in the wall and chipped furniture, the lighting was so old yellow and dim is was nearly useless. The sheets were piled and rough as sandpaper in a hard worn out old bed.the door between sitting area and bed was removed but the old hinges were just painted over.And this was an expensive room!!!To add insult to injury the vending machines took payments but did not provide products.The grounds were covered by cigarette butts, beer cans and oddly, slices of bread.Someone really needs to check in on this hotel it is an absolutely terrible blemish in the brand.
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October 2023 by Melissa Luce
I do not recommend this motel to no one as I had booked months ahead for a block of rooms for my wedding and did not get that my guests and I were all over the motel and they had informed me that they would have king and queen sizes beds meanwhile they gave me a room that had two Queens in it when I just wanted a room with one bed and they could not accommodate that. My room was so small was very difficult to get ready with my wedding party in there.
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September 2023 by Lawrence Graham
Pretty standard hotel with good rates. Nice restaurant attached.
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September 2023 by Hassan Ahmed
Excellent hotel and location. Excellent room service nice and tidy when I return for the night after a long day at work. Couldn't find a single reason to complain about it. Love my stay here every time my work place organization reserves a room for me here. The only hotel I would always recommend to stay in Sarnia whether it's for a single night or multiple you will enjoy every moment of your stay here. It would be nice to have a microwave oven in the room but you could always take your meal downstairs and the receptionist will warm it up for you without an issue.
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September 2023 by JUDY GIANNASI
The reason for the low rating is the exterior landscape...it's a mess...it looks like the hotel is going out of business..our patio area was a disgrace...I feel bad for the staff who go out of their way to serve us..The bushes and plants are overgrown...weeds surround the pool.Rooms: Clean and comfortableFood & drinks: Great breakfast and staff
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September 2023 by Jeffrey Turner
A rotten sandwich was left unchecked by cleaners in the fridge. Left hotel won't be back. Inadequate cleaning. Room 103 to be
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September 2023 by Gabriel Sebestyen
Great location and walking distance to Centennial Park. Stayed only one night, the room was clean if perhaps slightly outdated. The AC was a bit noisy and blows the air under the curtains when they are closed, but we still managed to get a decent nights sleep, the area is quiet. Pool was very nice, just a smidge on the cool side but we got used to it quickly and had a lot of fun. Breakfast is only included during the week, but still available on site at the restaurant. Staff was very friendly and accommodating.Nearby activities: Close to the very beautiful Centennial Park. Also recommend trying out the Dockside restaurant.
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September 2023 by Lana Duong
The location is convenient to get to restaurants and other commodities. There are still room for improvement. The restaurant within the hotel just had one waitress in a Saturday morning. Our group ended up eating at other place. My room has noise coming from the air conditioning. Love the pool.
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September 2023 by Emre Bilgin
our WC door was broken. the coffee machine did not work. no mini-bar. the breakfast service was a disaster. the location was excellent. free parking. low Q/PRooms: lack of maintenance. worn out facilities
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July 2023 by Lynn “Traveler” Meier
Room clean. Staff friendly. Nice pool. Very family
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July 2023 by Rebecca Champagne
Incredible staff. Couldn't be more helpful. The outdoor pool was perfect after a long day of work to relax and cool off.
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July 2023 by Harlan Beauvais
Did my annual parade there, saw some of the waiters/waitresses and they were being a bit snappy with us.
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June 2023 by Amanda Hayes (Tea Rex)
Was only there for a banquet. The food was fine but not great. The appetizers were weird (cheeseball spread on waffles?). And we could not get our waters refilled to save our lives... Literally... Several people at our table were lightheaded from the heat of the day and we had to request a pitcher of water 3 times before we got one. It was gone within seconds and then we could not get a refill and the servers acted put out when we asked. Extra water at the table should be standard, not a quirky perk some tables get if they fight hard enough.
