I was traveling back to southern Ontario from the west and needed an oil change. I called Highland at 3 on a Wednesday. They squeezed me in first thing Thursday morning and had me on my way shortly after 9 am. Siobhan in service was awesome. Got me s coffee and kept me updated.
October 2023
Service is usually good, on this visit they could not find my snow tires. Eventually they did and after a one hour delay we were doneMy appointment was at 0900 so I would think they would have gotten the tires out of storage the day before.
October 2023
I went into the service counter on a Friday to make an appointment for an oil change and inspection. I surprised that I was able to get in at 8:30am on Monday. I had a call before 9:30 letting me know my truck was finished. Oil change, lube, tire rotation, brake inspection all done quickly and efficiently. Thank you!
Remember to shop local--Highland Ford is your only 100% locally owned Ford Dealership. As a matter of fact, Highland Ford is the only locally owned domestic dealership. Here at Highland Ford, we believe in doing things right for the people that matter most - our guests! We aim to deliver a low-pressure automotive experience that's easy, fun, and rewarding from the first moments you step through our doors. Be it perusing our extensive selections of new and previously owned Ford vehicles to taking advantage of our many after-sale services, we are the local area team you can count on in Sault Ste. Marie!
