“The clerk l spoke to was difficult to understand and l had to explain several times before she understood what l was asking . The the quality of staff knowledge has lowered recently. And l have been a customer for many years.”
“I had a fantastic experience at Nature's Pharm! The staff were incredibly helpful and knowledgeable. They took the time to ask the right questions, really understanding my needs and health goals. They even corrected some misconceptions I had from a video I watched, offering insights I hadn't considered. Instead of pushing unnecessary products, they suggested I keep it simple and focus on what would truly benefit my health. The store layout was easy to navigate, and their prices are competitive, even offering better deals than online. Overall, a great place with a professional, caring team that genuinely wants to help you improve your well-being. Highly recommend!”
“Friendliest staff I've ever encountered. Everyone was smiling. The cafe had amazing options. Had knowledge based help. And it was fun to wander the very clean store.”
“Great selection and reasonable prices for the caliber of food available. The atmosphere is great and might possibly be the best grocery layout I've seen, so clean and organized.”
“Really like the fiddleheads smoothie, employees were friendly especially Kanchan, She went above and beyond to ensure i got the right products.
I really recommend this store for their exceptional customer service.”
“Pfenning's offers AMAZING customer service and produce. Thank you for your commitment to sustainable local and organic farming. You make it possible for our catering business Hearty Catering to offer outstanding ingredients for our catering events and our CCNM location cafe in Toronto. Special thanks to Jessica who goes above and beyond to make sure we receive the ingredient we want -- like fresh leeks picked this afternoon for our order tomorrow morning!”