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November 2023
Woman working the desk was rude and accusatory over something that had nothing to do with her while she was dealing with a different customer, if employees have no idea what’s going on and want to provide wrong information in a rude tone they should focus on their own customers
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August 2023
terrible experience, called the 800 number got a virtual assistant, I hate virtual assistants, took 5 minutes to get to a real person who was no better help, told me to go to the website to try.
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July 2023
Customer service sucks big time. Trying to connect to an agent since multiple hours.
