9:30AM - 5PM
917 Queenston Rd, Stoney Creek“It's not the fault of the Customer Service Reps that there are only a few on at a time. It's the hours the branch is aloud. It's the higher-ups that want to push people to use the bank machines. They want to decrease their overhead by keeping their payroll low. What they don't seem to understand is that they are just upsetting those people who have to speak to a Rep to get their banking done. Taking out your frustration on the front line banking reps make no difference. The higher-UPS don't care as long as their pockets are staying full.The customer service reps are awesome at this branch! Especially with the work load they have and the pressure to meet their targets to upsell products. I feel for them!”
“Polite and helpful staff, reasonable wait times, accessible ATM's. Clean and open interior layout. Not the biggest parking area, but it's usually not too busy!”
9:30AM - 5PM
2017 Mt Forest Dr, Burlington“Fantastic customer experience, they care, they know their clients personally. The app is getting alot better, they are investing in new machines/better online experience and is a definite choice over the big 5 banks where you can't even call your own branch. They have business accounts where if you forget to record a cheque and you ask Audrey for cheque images she sends them to you the next day(the same process at a standard bank would be weeks)!Way to go DUCA you rock!”
9:30AM - 5PM
1255 Barton St E, Hamilton“The staff at Scotiabank Center Mall n Hamilton were so patient, understanding and helpful ro me and my husband yesterday. To the 2 tellers that took so much time and care into ensuring we had what we needed, I apologize for my teary meltdown and thank you so much ?”
9:30AM - 5PM
1145 Barton St E, Hamilton“I went in to this location today to complete the final process in an online application, and I was helped by Kelly. Her Customer Service skills were impeccable, and she was able to assist me with genuine courtesy, friendliness, and respect. My utmost thanks for an amazing Customer experience today!”
“When we opened our accounts the one Senior Customer Service Rep Named Harshdeep helped us out ALOT, and he had answered all the question we asked. and we left VERY Happy & Cant wait to come back in the near future.”
9:30AM - 5PM
5111 New St, Burlington“I just wanted to say what a great experience I had at the Appleby New St. Burlington On. branch. Berenice, was fabulous, providing exceptional customer service, a great experience, going above and beyond even provided me with hand warmers when I said it was cold outside, and so engaging, helpful as is the Branch Manager Geoff, who is great. He always provides exceptional, friendly service, goes out of his way, always there to help with a smile, making sure everything is taken care of. He always does whatever he can to assist and make my day a great one. Can't say enough good about them. This is an exceptional branch. Thank you so much.”
9:30AM - 5PM
2166 Rymal Rd E, Hannon“Everyone at this location is always so friendly and helpful. Sandy came out from behind the counter to help me at the ATM. So friendly and patient. Love this branch!!”
“I love how they still keep the front outside, doors open when they close. So, people can still access the ATMs!? VERY CONVENIENT for people with unusual work hours. I wish the other first Ontario locations would do the same...”
9:30AM - 5PM
2250 Rymal Rd E, Hannon“I'm not sure where all the bad reviews are coming from because my experience at this branch location was nothing but amazing for my fiancé and myself. I have not had the same good experience at other banks and for this reason we wanted to try Scotiabank. I was very impressed by the branch manager Chris. He was nothing but kind, polite, professional and took all his time to explain everything we needed. We have dealt with Chris a couple of times through, phone, email and now in person and he is extremely helpful. Thank you Chris for making our experience at Scotiabank so great! We look forward to continue working with you!”
9:30AM - 5PM
155 Green Rd, Hamilton“Got my credit card delivered to this branch and visited the branch today to collect the same. Tellers and entire team at Bank were very helpful. Keep up the good work guys ?”
9:30AM - 5PM
2140 Rymal Rd E, Hannon“Hey Victor Dodridge your making lot of money along with the CIBC Bank so maybe hiring some extra people to do the work would come In Handy….My estate and TFSA are in limbo cause no people working…Was told we’d have paperwork email in two days it’s been over two weeks…The TFSA should have been dollied out already….Also Addi was very unprofessional getting mad at us for questions…Update ….5 months later and after numerous calls we finally received our TFSA …Storey is CIBC outsources estate matters now and neither myself or the bank can call estate Dept it has to be done by bank by email….unreal”
“I had appointment with Akpo Olga at RBC bang , she’s the best, she helped me a lot of everything and she advised me about my credit, she can answer all the questions without having any issues, I’ll always coming back to you ?”