Scotiabank
BanksHours:
1 Ontario St, Stratford ON N5A 6S9 Hours
About Scotiabank
Scotiabank is praised for its helpful and dedicated staff, particularly Kelly Purdy and Nikki Donaldson, who are recognized for their exceptional customer service. Customers appreciate Kelly's efficiency and care in handling issues, while Nikki is noted for her professionalism and thorough approach, often exceeding expectations in resolving banking needs. Nathan Campbell also receives commendation for his patient assistance with credit card applications. Despite some concerns about appointment availability and accessibility to bank machines, the positive experiences with staff members shine through, making Scotiabank a reliable choice for customers seeking support and guidance in their banking matters.
Most Recent Reviews
October 2025
Don’t bother trying to reach Stratford branch by telephone to discuss account issues. You will just be routed to a call centre and told that you have to make an appointment.
September 2025
I have had an issue with fraud department and Kelly Purdy and a teller(forgot her name) helped me a lot and reactivated my account. I found everyone was really helpful. I thank a lot to Kelly for really taking my case seriously.
August 2025
They used to be bery nice here. We really liked banking here years ago. Not anymore. Now they will pick your pocket every chance they get and with attitude too. Terrible what has happened to banks. Best to use online banking. Simpli has been very good to us.
More Comments(37)
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