TELUS
Cell Phone Stores ,
Internet Service Providers
Hours:
1067 Ontario Street Unit K2, Stratford ON N5A 6W6
Hours
About TELUS
This TELUS store is located in a mall with great hours and welcomes walk-ins. Reviews consistently highlight it as a great store with super helpful, knowledgeable, and kind staff. Customers report excellent customer service, with staff members making processes pleasant, simple, and smooth. They are described as going the extra mile, taking care of every detail, and providing outstanding support that gives peace of mind.
Staff are noted for being patient and explaining things well, especially for those who are not tech-savvy. They take the time to listen and ensure customers get what they actually want and need, not just the newest or most expensive option. Several reviews mention staff expertly helping customers who felt pressured into unsatisfactory deals at other locations, facilitating changes and finding better plans. The service results in highly satisfying outcomes, leaving customers amazed by the way TELUS operates.
Most Recent Reviews
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October 2026
Jen is the greatest sales rep you have. Very friendly and so knowledgeable.
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October 2026
Ricky is an awesome person. Very helpful when we were in a stressful situation.
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September 2026
Jen was amazing help at the store
She found all the charges that were added to our account that were NOT valid !
More Comments(84)
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