Moffatt & Powell RONA Strathroy is a well-regarded home improvement store that offers a pleasant shopping experience for its customers. The staff is consistently praised for their excellent customer service, with reviewers highlighting the helpfulness, knowledgeability, and friendly demeanor of the employees, particularly at the contractor desk and in the yard. The store is known for its fair prices, wide selection of building products, and efficient delivery service for larger purchases. While a few customers have reported issues with overcharging and pricing discrepancies between the online and in-store offerings, the overall sentiment is overwhelmingly positive, with reviewers describing the store as having a great atmosphere and making it "fun to visit." The store's commitment to providing a high level of service and quality products has earned it a loyal customer base in the local community.
The people at the contractor desk were awesome! Good sense of humour and they were eager to help me with an issue I was having with a power tool. They walked me through it and helped me feel good about asking for help. Many thanks!
December 2024
I received phenomenal customer service from Dave and the rest of the team today. The definition of going above and beyond! Thank you!
October 2023
Excellent customer service, in and out within 20 min of loading skid of 2x4
